Reviews
Being treated as a human being and not just a sales item
3 people made my day!!! Greg Parks, Aaron Coker and Andrew Little. Greg was there from the start not just trying to make a sale but to put a smile on my wife's face. He went as far as to give me his personal cell phone number and told me to call him anytime ( day or night ) with questions for purchasing the vehicle. Further more he contacted Andrew Little on his cell phone so I could discuss all the ways the deal would go down. Mr Little carried on with the same standard of professionalism that Greg had given me. Answered every question with the same professionalism as Greg. Next day I went back to Lithia to confirm the deal. Both Greg and Andrew worked with me on any finishing questions I might have. I bought the car. Aaron is one of the most professional and organized paper man I have ever been around. He broke my questions down and explained everything associated with paperwork to a degree I could understand. And it didn't take all day. I have been in the retail business since 1969. These 3 GENTLEMEN were some of the best that I have seen with proffesional courtesy and care for me as a customer. They were truly there to take care of and to solve my wife's and my concerns and needs for a new vehicle. Thanks again Greg, Aaron and Andrew!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Me Time and More
Went in for service of my RAV4 and was met by Jeff who did the walk around and told me how long it would be. Spend my Me Time sipping provided coffee in a comfortable area playing puzzles on my IPad. Also got to talk with Greg, who sold me my vehicle. Morning well spent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Birthday Experience
We had a wonderful time in just a few short hours and picked out my Dream vechicle for my Birthday!! Mark and Michael we're very professional and explained everything to us as well as answered all of our questions. We would recommend this dealership to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark is amazing!!
We came into the dealership for a lifetime oil change and we left with a new sequoia! We wouldn’t have done that if Mark wasn’t the nicest most personable man. He kept our needs and our newborn sons needs in mind each and every time we needed to move forward to the best step of our purchase! Quality service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I definitely recommend Lithia Toyota of Abiline!
Greg was a huge help! He listened to what I what I was looking for and helped find the perfect car for me! Michael went above and beyond to make sure I got the best financing possible! Both kept my budget in mind and were definitely looking out for my best interest! I definitely recommend Lithia Toyota of Abiline!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trustworthy salesmen
Trustworthy business that will not just try to make a sell but will meet your needs! They are very friendly too, not pushy at all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
Very easy painless experience, the sales staff was very nice and friendly, They did an amazing job and got me in a car that I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
Greg Parks really helped me and my family find and buy the vehicles that we needed our family actually bought two vehicles that day Greg Parks was a great dealership and all the employees were very friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
Our experience with Lithia has always been excellent. We got just what we wanted without high pressure. Our salesman were very helpful and friendly. We wouldn’t buy anything but a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From an Expedition to a Toyota Sienna
Have been in Abilene 45 years and have driven a Ford vehicle all those years from trucks to my latest Expedition. Never thought I would ever leave Ford but my children insisted on my trying a Toyota van. Reluctantly I went and picked a Sienna to try. I just drove it around the lot thinking I’m not sure about switching. Once I felt the ease of getting in the van, the easy way my passengers could get in, all the safety features, great and easy use of panel options, I was amazed. The friendly, courteous dealing with Kenan Pyeatt, Trebor Moore and the Sales Manager made the deal easy and affordable....no pressure at all. I love the comfortable feel of the Sienna and it has all the “bells and whistles” a person could want in a vehicle. I definitely would recommend anyone looking for a great, no pressure deal to see Lithia Toyota dealership. 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car