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Lithia Toyota of Odessa

(783 reviews)
Visit Lithia Toyota of Odessa
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (432) 535-5047 (432) 535-5047
Used (432) 535-5050 (432) 535-5050
Service (432) 535-5051 (432) 535-5051

Reviews

(783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Odessa from DealerRater.

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Finally purchased my car

Angela kept watching for my car to arrive. On the day it was delivered she came in early to be sure it was ready for me. It was exactly what I wanted and Angela made it an easy purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Toyota Camry from Lithia Toyota Odessa, TX

Purchased a 2017 Toyota Camry to replace a hail damaged 2015 Toyota Camry. Very happy with the result, and the interaction with Lithia Toyota's staff, particularly the sales person Angela Adauto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome service!!

This dealership gives awesome service! From buying a car to servicing your car you get the same great service. All the employees ensure you are being taken care of!! I will only deal with this dealership in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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oil change and state inspection

the service people are always prompt and considerate. I am a low mileage driver so I usually just have regular maintenance service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Staff very friendly, Aim to please

George and his brother very friendly and kind. Found what I was looking for and made it happen. Justin also took some time to visit, before purchase was made, enjoyed it. Very happy with used Dodge Quad pickup, low mileage. Love it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mr. Michael Robin Holguin

I had an oil change and satisfied with the service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always There To Help

When I bought my truck I told the salesman exactly what I was looking for and he tracked that truck down for me. Then when some kids in the neighborhood spray painted the tailgate I rushed it to the dealer and the same salesman and some of the others cleaned the paint off without marring the paint job. The service department gets my truck in to be worked on within a short time. If there is any question as to what I have described and what the mechanic understands I get a call from the shop foreman and I get to speak to the mechanic myself. I trust these guys.... they don't have you do unnecessary things to your vehicle just to make money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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25k service & recall

Oscar always takes care of any service or emergency repairs. Outstanding service representative. He is one of the reasons I continue to purchase vehicles at Lithia Toyota in Odessa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Toyota OIl Change

I try and get my oil changed at a more opportune time when your dealership is not backed up with customers. And when do, the service is great and prompt. The service manager the goes over my invoice and explains everything that was performed. That's good. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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"Angela should be Toyota Salesperson of the Year"

Angela changed our opinion of car salespeople. She made our transaction so much nicer than we have ever experienced. She is very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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