Reviews
Finally purchased my car
Angela kept watching for my car to arrive. On the day it was delivered she came in early to be sure it was ready for me. It was exactly what I wanted and Angela made it an easy purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Toyota Camry from Lithia Toyota Odessa, TX
Purchased a 2017 Toyota Camry to replace a hail damaged 2015 Toyota Camry. Very happy with the result, and the interaction with Lithia Toyota's staff, particularly the sales person Angela Adauto.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service!!
This dealership gives awesome service! From buying a car to servicing your car you get the same great service. All the employees ensure you are being taken care of!! I will only deal with this dealership in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
oil change and state inspection
the service people are always prompt and considerate. I am a low mileage driver so I usually just have regular maintenance service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Staff very friendly, Aim to please
George and his brother very friendly and kind. Found what I was looking for and made it happen. Justin also took some time to visit, before purchase was made, enjoyed it. Very happy with used Dodge Quad pickup, low mileage. Love it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Michael Robin Holguin
I had an oil change and satisfied with the service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always There To Help
When I bought my truck I told the salesman exactly what I was looking for and he tracked that truck down for me. Then when some kids in the neighborhood spray painted the tailgate I rushed it to the dealer and the same salesman and some of the others cleaned the paint off without marring the paint job. The service department gets my truck in to be worked on within a short time. If there is any question as to what I have described and what the mechanic understands I get a call from the shop foreman and I get to speak to the mechanic myself. I trust these guys.... they don't have you do unnecessary things to your vehicle just to make money.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
25k service & recall
Oscar always takes care of any service or emergency repairs. Outstanding service representative. He is one of the reasons I continue to purchase vehicles at Lithia Toyota in Odessa.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota OIl Change
I try and get my oil changed at a more opportune time when your dealership is not backed up with customers. And when do, the service is great and prompt. The service manager the goes over my invoice and explains everything that was performed. That's good. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
"Angela should be Toyota Salesperson of the Year"
Angela changed our opinion of car salespeople. She made our transaction so much nicer than we have ever experienced. She is very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car