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Shamaley Ford

(1,746 reviews)
Visit Shamaley Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 572-4841 (888) 572-4841
Used (866) 350-5526 (866) 350-5526
Service (866) 887-8313 (866) 887-8313

Reviews

(1,746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shamaley Ford from DealerRater.

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2024 Bronco

The process was fast and easy. They let us know that our 2024 Bronco had arrived and we took it home that evening. Everyone was friendly and helpful, we are so happy with the experience and our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that the process of getting your 2024 Bronco was fast and easy. It's wonderful that the staff kept you informed, and you were able to take your new vehicle home the same evening. We appreciate your kind words. Thank you for choosing us, and we're delighted that you're happy with both the experience and your new vehicle!

Professional, prompt, and knowledgeable service.

Professional, prompt, and knowledgeable service. The service work was done quickly and efficiently. The service advisor, Aaron, was knowledgeable as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Adrian Martinez

The entire process was fast and easy. I dropped off my truck the day before my actual appointment and was ready within a couple of hours, highly recommend using Shamaley Ford. Everything went smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that the entire process at Shamaley Ford was fast and easy for your truck service. It's great that dropping off your truck the day before streamlined the process, and you found the service to be efficient. Thank you for recommending Shamaley Ford. We appreciate your positive feedback and your recommendation!

Jerrymiles is an awesome service advisor!

Jerrymiles is an awesome service advisor! He is honest and goes above and beyond for customers needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your positive feedback! We're delighted to hear that Jerry provided you with excellent service and went above and beyond for your needs. We appreciate your business and look forward to serving you again in the future. Safe travels!

Courteous professional service.

Courteous professional service. Work was completed quickly and I was notified of any issues in a timely manner. Quote was accurate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Excellent service from Aaron Wade!

Excellent service from Aaron Wade! He was helpful and knowledgeable about what I needed. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Fast service and friendly service advisor.

Fast service and friendly service advisor. The price is reasonable with the service that was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're thrilled to hear that you received fast and friendly service and that your service advisor was helpful. It's also great to know that you found the price reasonable for the service performed. We appreciate your business and look forward to serving you again in the future!

Really great service and I love there honestly with every

Really great service and I love there honestly with every coustmer it's a place people can trust

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! It's fantastic to hear that you experienced great service and value the honesty at our establishment. Building trust with our customers is a top priority, and we're grateful for your positive feedback. Thank you for choosing our services, and we look forward to serving you with the same level of excellence in the future!

Very courteous, understood the importance of issue with

Very courteous, understood the importance of issue with my vehicle to get resolved. Greatly appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

They did a great job on my F150, Marco Porras was very

They did a great job on my F150, Marco Porras was very helpful all the time and it was a fast process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with the service on your F150 at the dealership, and for highlighting Marco's helpfulness throughout the process! We're glad to hear that the service was efficient and satisfactory. We appreciate your business and hope to continue providing excellent service in the future!