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Shamaley Ford

(1,746 reviews)
Visit Shamaley Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 572-4841 (888) 572-4841
Used (866) 350-5526 (866) 350-5526
Service (866) 887-8313 (866) 887-8313

Reviews

(1,746 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shamaley Ford from DealerRater.

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They send me coupons to my emails.

They send me coupons to my emails.....$29.00 for synthetic oil change....washed my car....in less then 1 hr ...was car was done....but I always book appointments...thank you Shamaley Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We're thrilled to hear that you received timely and efficient service for your synthetic oil change, along with the bonus of having your car washed. We appreciate your loyalty and the fact that you schedule appointments for your convenience. We're here to assist you with any future automotive needs. Safe driving, and thank you for choosing Shamaley Ford!

As soon as you pull in someone’s there to greet and take

As soon as you pull in someone’s there to greet and take care of you. Truck was finished when promised most of all Good Customer Service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words Rick! We are very happy to hear that we were able to provide you with an enjoyable experience!

Great help with all the assistance we needed when buying

Great help with all the assistance we needed when buying truck, thank you all for the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Like always very attentive to customers.

Like always very attentive to customers. I scheduled service appointment for 7:30. Usually when I schedule it it takes an hour or so. This time I was surprised it took 2 and a half ours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate your patience and understanding. We value your business and look forward to serving you in the future. Safe travels!

Cambio de aceite

Excelente servicio del sr Jos�, me atendi� muy bien y fu� muy r�pido el servicio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

¡Es fantástico saber que tuvo una gran experiencia y que José brindó una excelente asistencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

Todays service was awesome.

Todays service was awesome. Quick and very communicative about any issues with my F250. Always very professional and friendly.... Thank you!!! Will be here again for sure. They got you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your awesome service experience with your F250 today. Quick and effective service, along with clear communication, is what we aim for. Thank you for your kind words, and we'll be more than happy to assist you again in the future. Safe travels!

The dealership was fast friendly and helpful I needed an

The dealership was fast friendly and helpful I needed an oil change that was gonna take a while so they got me a Lyft to take me home and back no problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experience with our dealership's fast, friendly, and helpful service. Safe travels, and thank you for choosing our dealership for your service!

Alexis was great as usual.

Alexis was great as usual. Very communicable and quick with my service and any issues I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Alexis provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Shopping new car

The salesman was professional and helpful.I can be a little difficult so everyone was patient and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback! It's great to hear that the salesman was professional and helpful. Our team values patience and is here to assist you. We appreciate your business and look forward to serving you again!

Great customer service quality work great prices.

Great customer service quality work great prices. I highly recommend this dealership for all of your car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.