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Reviews

4.0
37 lifetime reviews.
  • Excellent

    Very impressed with how they took care of my son's F150. Recommend Manny Saenz. Great service!

    Dealer Response

    Thank you, Ron! If there is ever anything we can assist you with, please let us know.


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    Very impressed with how they took care of my son's F150. Recommend Manny Saenz. Great service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Ron! If there is ever anything we can assist you with, please let us know.


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  • Disappointing and Rushed

    As soon as I walked in they saw a young soldier , first time buyer, end of the month, so what did they do ? They took advantage, they rushed the ...

    Dealer Response

    Thank you for speaking with us and allowing you to address your concerns. We truly appreciate your business and hope everything was resolved to yo...


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    As soon as I walked in they saw a young soldier , first time buyer, end of the month, so what did they do ? They took advantage, they rushed the paperwork to perhaps meet the months qouta, told me I was approved and I was good. Fast forward 3 weeks , it turns out I was not approved they request for my mustang to be returned i of course return the vehicle, at this point they start pointing fingers at me saying it's all my fault, they became rude and disrespectful, trying to speak over me. Then I ask for my trade in vehicle and according to the contract my vehicle must be returned if the deal didnt go through to finacing, it turns out the dealership had sold my vehicle already !! Without waiting for finance approval im going on 3 days without a vehicle and as a soldier i need my vehicle.. dissapointed...

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for speaking with us and allowing you to address your concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at (915) 629-4267. Stuart D. Sliva General Manager


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  • Shamaley Ford

    I had purchased two previous vehicles from this dealership and knew the process. Once I determined what I wanted the process was simple and fast. ...

    Dealer Response

    Joel, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done...


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    I had purchased two previous vehicles from this dealership and knew the process. Once I determined what I wanted the process was simple and fast. I had some add-ons put on the vehicle at the dealership prior to purchase and that was done fast and with the quality I have come to trust. The sales staff was excellent and very helpful. The experience overall was excellent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joel, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (915) 591-8600 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!


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