Reviews
Group 1 took me in the same day I called and fixed what was wrong while I waited.
Group 1 took me in the same day I called and fixed what was wrong while I waited.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have always received great service from the Group 1 Service Department. Alexis was very helpful and tried to save me money. He even checked to see if I had a warranty. I appreciate they were able to fix my tire rather than just selling me a new one. Great customer service! Will be back for sure!
I have always received great service from the Group 1 Service Department. Alexis was very helpful and tried to save me money. He even checked to see if I had a warranty. I appreciate they were able to fix my tire rather than just selling me a new one. Great customer service! Will be back for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you have any further questions, please give us a call. We're always happy to help!
The service advisor was attentive and responsive to all my questions and kept my well-informed on the services performed on my vehicle.
The service advisor was attentive and responsive to all my questions and kept my well-informed on the services performed on my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
All good. Solid shop. Diligent and professional. Been taking my vehicle to them for a few years and I have no plans to change.
All good. Solid shop. Diligent and professional. Been taking my vehicle to them for a few years and I have no plans to change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Service was quick, convenient, and exceptional. Eduardo and the rest of the Group 1 Team did a great job
Service was quick, convenient, and exceptional. Eduardo and the rest of the Group 1 Team did a great job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
First experience with them,I don't have an idea how to rate them yet because I haven't dealt passed the sale.
First experience with them,I don't have an idea how to rate them yet because I haven't dealt passed the sale.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We appreciate the opportunity to earn your business and are glad your initial experience was positive. We understand that ownership is where the full experience is measured, and we look forward to continuing to support you and exceed your expectations moving forward.
Everything went smoothly, the staff was professional and polite I'm glad I came back to see how things were under the new ownership
Everything went smoothly, the staff was professional and polite I'm glad I came back to see how things were under the new ownership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Your next purchase go straight to Victor Munoz!! He will do you right and make sure you are getting the deal possible! This is the 6th vehicle I have purchased and every time he has been there to help me get the best deal!! Charlie is the General Manager and he also helps me out!!! All my services with my trucks and cars have always been taken care of behind what I was expecting!!! These two guys are good people!! Go and ask for them!!! Victor is the guy to go to buy a vehicle!!! Can?t say enough of these two great guys!!! George Olmos in finance gets you squared away with all the financial and warranty information. Ask to be taken care of by him!! Good people!!! Go to these guys!!!
Your next purchase go straight to Victor Munoz!! He will do you right and make sure you are getting the deal possible! This is the 6th vehicle I have purchased and every time he has been there to help me get the best deal!! Charlie is the General Manager and he also helps me out!!! All my services with my trucks and cars have always been taken care of behind what I was expecting!!! These two guys are good people!! Go and ask for them!!! Victor is the guy to go to buy a vehicle!!! Can?t say enough of these two great guys!!! George Olmos in finance gets you squared away with all the financial and warranty information. Ask to be taken care of by him!! Good people!!! Go to these guys!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!
My experience with group1 as always was outstanding great thank you for being such a good number one company, I can always count on group one thank you.
My experience with group1 as always was outstanding great thank you for being such a good number one company, I can always count on group one thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Darrell, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Profession al service, excellent service. Customer service, clean facilities, I am a Forc customer for the present and a look forward to getting my service needs attended to,
Profession al service, excellent service. Customer service, clean facilities, I am a Forc customer for the present and a look forward to getting my service needs attended to,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ana, thank you so much for your positive comments about Group 1 Ford El Paso! We are always more than happy to assist you if anything else comes up. Take care!