AutoNation Dodge Ram Arapahoe

The team that helped me was knowledgeable and very helpful!

Good and friendly place for get knowledge about new and preowned vehicles . I had great experience

They got me in quickly for a LOF and tire rotate and performed well. But, Since my service agreement ran out on my previous oil change I was planning on buying another. The price they quoted seemed very high so I asked what a single oil change and tire rotate cost and they stated the prices have gone up twice recently which is now approximately $180 plus fees and taxes just for a Durango R/T. Luckily when I was online scheduling my appointment they price quoted was a lot less which they honored. While waiting I did make a few calls and found other dealers are not near that expensive. So it is very possible I’ll will be looking elsewhere for my future service or do it myself.

very good experience. the team was great to work with and so far love the truck

Everything was great until they gave me the keys. The car wasn?t cleaned, mats in the back seat, stickers on the window. There was no orientation on using the vehicle. Gas tank was at a quarter tank.

The dealership was very welcoming and not overwhelming at all. The dealer that sold me my car was very detailed very honest and very upfront with All of the pertinent information.

First off I decided to by the Dakota on a Friday from 1000 miles away. They told me if I left a deposit they could only hold it until Saturday. I couldn’t wire the full payment until Monday. They said call Saturday, put a deposit and I they could hold it until Monday so I could make full payment. I called Saturday and the told me I can’t put a deposit because somebody else was looking at it. A xxxxxxxx move because they knew I was buying it. Called later and said I could have it. Should have said no. I pay a deposit and wired the balance Monday. Because I was on vacation in Arizona I couldn’t pick it up until the following Tuesday. I wrote down and specifically asked several questions writing down the salesman’s answers. When I got to the dealership the truck was filthy. I looked around it finding problems I was not told about. I specifically asked about paint problems. I was told there were only some hail dents. He lied. The top of the tailgate paint was down to bare metal. On the hood someone had taken a key and scribbled down to metal. Also 2 other bad scratches. I should have walked but I was 1000 miles from home so it would have been difficult. I decided to live with it. I sat there for over 2.5 hours waiting for someone to do paperwork for me. After 9 days paid in full you would think they would have it ready. While I waited he washed the truck. When I left about 100 miles later the check engine light came on. The recliner for the drivers seat doesn’t work. The CD player is junk. At a stop on my way home I walked around the truck. The hail dents were around the whole vehicle. Not just the hood. I was lied to about that too. It will cost me about 1000.00 to repair the paint damage. 150.00 to find out what the check engine light means plus whatever to repair the problem. The hail dents would cost a fortune. Him washing the car after I walked around it was a scam. All I get is an apology several times. No move at all to make things right. I should have just walked but now I’m looking at a minimum of 2500.00 to repair what I was told is fine. As a collector I have bought numerous automobiles site unseen across the county. This is the worst transaction I ever encountered. After 10 days I still have not received the title. I will now have to pay a fee to the state for not transferring it in my name within days from the sale. I feel totally scammed. I have proof of all of this from notes, pictures and emails DO NOT deal with this dealership

Took my vehicle in because it was making a weird noise that was coming from the engine. Turns out my water pump was loose and needed to be replaced. These guys had my vehicle fixed the same day and were friendly!

Had a great buying experience here. Mark Hart helped me and was great to work with. Answered all my questions, no pressure, and was efficient. Highly recommend working with Mark and the dealership.

I took my Ram truck in for service in February 2022. I had two broken parts that the service department did not have on site, so the parts were ordered then put on backorder. Over the course of the year, I kept calling and emailing the service department and would never get back with a response. Close to a year later I reached out again and finally a service tech responded. He still didn't have one of the parts so I found out that I could call Chrysler customer care for help. In a few days they had the part to the dealer and fixed. I not so much frustrated about the backorder parts because I know their supply chain issue. It's the no response from the service department including the service manager. I'll never take my Ram there for service again. Johnson auto plaza is the real deal.