AutoNation Dodge Ram Arapahoe

I have been servicing my Charger here for many years. I have always had a good experience.

Service manager let me know what they could and would do from the jump. Also let me know that my car would take a little extra time due to its make and model

The staff we dealt with were very friendly and helpful. The time we spent during the purchase process was longer than expected. The used vehicle was not fully cleaned even though it had been in their possession for a month. There was a bit of pressure to buy which was expected, but they did allow us 24 hours to think on the vehicle and we extended that to 48 hours when we indicated we would purchase. If I had to do over again I would ask to drive it overnight to better examine the vehicle without a sales person in the car with us on a test drive and driving on roads we would like to test on. We were contacted by email and phone about 5 times during those 48 hours both by managers and sales which felt a bit much to me. The price was non-negotiable and added taxes above the "out the door" price. They did offer 2 free gas fill-ups totaling about $50. When they ask if there's anything they can do to get your business and do not negotiate price, what exactly do they mean? If I had more time I have a list I would have put forth to see what happened.

Mark (our sales rep), Jeromy (who handled the closing) and everyone else at the dealership was terrific to work with. Very helpful, friendly, no pressure.

Not much to review? I made an appointment for 8:30 AM and dropped the vehicle off at 8:00. Called a few times around starting 4:00 and finally got in contact with a service manager at 5:00. Vehicle never made it into the bay and they couldn?t give me a completion date because they hadn?t done the diagnostics. They no longer do loaner vehicles and I couldn?t leave mine for an indeterminate amount of time so I picked it up. The dealer may do good work (I don?t know) just be aware that it may take 2-3 days for a simple repair depending on circumstances.

issues with vehicle were unresolved in a timely manner. poor communication from service advisor unfortunately.

Great service and professionalism.. Mark make everything easy to me and my family, definitely I'll be back next year! Thanks Mark.

I was in business for years. I told General Mills Restaurant group Red Lobster corporate management was going to ruin the company. They laughed at me. 18 months later they begin closing over 1000 stores and would end up giving or selling it back to Dardin Enterprizes in Waycross Georgia. Thousands of Employees would lose their jobs. Exact similar situation with Sears first and then K-Mart, Burdines in Orlando, Circuit City in Boca Raton Florida, and other smaller businesses. CUSTOMER SERVICE, GREAT CUSTOMER SERVICE will always be the key to Great Sucess. My service writer, Chad Rowley was outstanding. I really appreciated the great service. And the mechanic who I didn't meet but the way he wrote up the invoice was excellent. Thank you, Calvin Heinen

After the truck I bought my husband was driven less then 300 miles off the lot, lights on the dash kicked on svc4wd light traction control light, the subs that same with the truck stopped working. Never buy a used vehicle with them again nor will I have them work on the truck. Husband refuses to take it back them stating that if ?they reset codes to sell a vehicle, what do think they?ll do when they ?work on it? ?? Very disappointed in the vehicle that we got!!! 0 stars for vehicle 0 stars for staff selling a lemon!

I had 8:30 am appointment that I had to wait 45 days to get garage door didn't auto open so got out and went inside 5 advisors no one side hi and we will be right with you Waited until advisor came to me he opened the door and I moved truck inside did paper work was told it was going to take 1/2 day had friend come down to pick me up Advisor said its done and gave me the keys I asked what was fixed and he said all they had to do was check the tailgate and if it opened and closed no need for recall So complete waste of my time and gas for my friend