Reviews
Oil change
Everyone?s super nice and very professional best dealership ever!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Aleksandr, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
William provided really Great customer service, he was
William provided really Great customer service, he was very helpful and explained service needed very well! I will continue to recommend to friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Laura, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Dodge RAM Arapahoe and we hope to be of service again in the future.
Took my truck in for all the recalls it has on it, turns
Took my truck in for all the recalls it has on it, turns out Ram hasn’t released any fixes yet. So they checked the truck and changed a couple air filters. I asked if they had been able to fix the check engine light or at least clear the codes and was told the codes were cleared, check engine light was no longer on. When I go to pick it up, the check engine light is on so I go back inside to talk to one of the service advisors and he checks the paperwork that shows they ran the OBDII, had the codes for things that could have been fixed and hoped a software update would fix the check engine light. I’m sure if it’s just pure laziness, incompetence or what that plagues this dealership and service center but I would avoid this place. They clearly cannot do the simplest things right. The second service advisor tried to be helpful but there wasn’t much for him to do since he wasn’t involved in the first place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6107. We hope to hear from you.
Arapahoe Dodge has always taken very good care of me and
Arapahoe Dodge has always taken very good care of me and my trucks. I really appreciate all they do. Brenton has been amazing and always goes up and beyond. Thanks Brenton!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bryson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Recall tail gate
Met with a friendly and efficient service manager Scheduled me right in and preformed the recall issue within the hour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
It was really great customer service, would definitely
It was really great customer service, would definitely recommend to friends and family. Will be coming back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Dodge RAM 1500
General first 10k service on new truck. One exception that really was confusing and did not make any sense; I asked for a tire rotation and balance. The tires were NOT rotated. Service rep said there was 7/32 on front and 9/32 on back. Because of this difference he said they leave the tires in their original position. That sounds like Bullsht. Never, ever heard that before in my life. Got charged $85 dollars for the balance. What a rip off. I checked with 2 other tire companies and they laughed at that explanation. Arapahoe Ram ripped me off. I?lll be going to a different Dodge dealer for service after this experience. And, unless I get a personal call back and my money back to discuss, I will tell my friends and associates of this stupid explanation. Very dissatisfied customer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Fleet Van starting spot
We started a new business and needed a service van. AutoNation was quick to help provide solutions to van needs when most other locations had very low inventory. We bought our ProMaster 2500 in December, and have used them to service the van and their service group has been great as well. I will be back to them again when we need our next service van!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matt, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change
Very friendly and service performed quickly and coupon was very helpful to pick dealership and make the drive
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great Service & Service Advisor
William Powell is great to work with! He?s very prompt on getting back to me, and having my truck delivered back on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.