Reviews
I took my police package 2013 Dodge Charger in for oil
I took my police package 2013 Dodge Charger in for oil change, brakes and general checkup. The service center found several items in need of attention. During the repair process I was always kept up to date on when as happening, the estimated costs, and time. At no time was I pressured to buy any parts or services I did not want or need. Due to the time of year (Christmas Holiday) and a heavy winter storm the repairs took a bit longer. The team at AutoNation kept me updated with texts messages (the communication method I requested. I do plan on using this service center for further maintenance and repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Jeep Renegade 2017
fantastic experience, give the people a raise because they work hard for it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Maria, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Engine cooling fan kept running
My service manager did an excellent job he kept searching for solutions to my problem until it was fixed
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Norbert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I took my minivan for an oil change.
I took my minivan for an oil change. My bad, I did not ask how much first. When I went to pay for the oil change, only oil change, $160! I have had oil changes done at other Autonation dealer, never was charged $160 for an oil change. After I got home, I went to the dealership's website and there was a coupon for $74 oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Tom, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (303) 578-6107 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
This must be a generic response. I called the number, it is the main dealership number with the phone tree to Service, Parts and Sales. I tried selecting what seems like the most appropriate number, it disconnected me.
Here is my invoice number if you want to look into my case. 501543.
I have bought 12 vehicles from AutoNation Dodge Ram
I have bought 12 vehicles from AutoNation Dodge Ram Arapahoe, and I have never had any issues. Mark Hart is great to work with in sales. Troy is great to work with in Service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I requested to change out my 2021 Dodge Charger halogen
I requested to change out my 2021 Dodge Charger halogen headlights to LED bulbs and check out my transmission and was told the first appointment would not be available until February 2023. I also requested thru Cheyene to please tell the service person to be sure to check the tire pressure while rotating the tires. After waiting two hours for the oil change, I took a trip with my wife to the mountains. After leaving the restaurant for dinner, upon starting the car, the tire pressure dashboard lite was on. I move the dash display to the tire readout for pressure to find all four tires read different numbers, from 29 PSI down to 24 PSI, which left my Wife and I in a dangerous situation. I cannot find a location that has a properly working tire pressure pump. I will have to risk driving my car back to your Arapahoe location to resolve this situation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6107. We hope to hear from you.
We experienced knowledgeable sales staff. Worth!.
Auto nation dodge is a decent dealership. Mike Hoffman was great to work with and I highly recommend him. Make sure you see him to buy your next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Katrina, thanks so much for the warm recommendation of the team here at AutoNation Dodge RAM Arapahoe. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service on our 2500 at Arapahoe Dodge
We appreciated that the service department was complete and honest in servicing our truck. I feel I can trust them and be able to come back with any issues that may occur.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Keith, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Good communication prior to my appointment.
Good communication prior to my appointment.kept vehicle for approximate time proposed.very personable and did advise on brakes about needing replaced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mr. Gonzalez
Tardaron mucho en finalizar las reparaciones pero tienen buen servicio en general
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hola Rubén, gracias por tomarse el tiempo para dejarnos comentarios. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (303) 578-6107. Esperamos saber de usted.