AutoNation Dodge Ram Arapahoe

I was skeptical of this dealership particularly because another AutoNation dealership had personnel who flat out lied to me. I was mostly surprised and ultimately quite pleased working with the crew at AutoNation Dodge Ram Arapahoe!! The sales associate I dealt with actually knew what she was talking about. She knew the trucks that I was looking at!

I have bought two vehicles with them within a year. Great to work with and made the transaction very easy. Will buy again

Very pleasant experience . Even though the buying process is always long and tedious, it wasn?t too bad at Autonation

Donnie is an excellent salesman. He was never pushy he gave us plenty of time alone to make an important decision. The financing was flawless and worked with our credit union correctly. We would definitely buy our next vehicle from here again.

Great experience overall, low pressure to buy and they were able to find the right truck for me and my budget.

I bought a ioniq 2017 for a good price, with flexibility from the dealership on payment options, and with a comforting warranty included. I never was pressured to buy, which was very appreciated.

Service quality is absolutely horrible at this dealership. If you need warranty work or maintenance work completed i would look someplace else. I brought my truck in for warranty work that was scheduled 2 months prior, for the dealer to keep it a week and then tell me they can’t replicate the issues. I drove back to the dealership and took both the service advisor and the mechanic for a ride, and both agreed there was an issue and they needed to investigate. I call back a week later and they still have not investigated the issue, I asked why not, and they said they have been busy with other appointments. I said I had an appointment why are you not working on my truck and the response was there are others in front of me and they have waited for months. Another week goes by, and I call to get an update and they tell me they are pulling it as we speak to investigate the issue in the rear Diff. Fast forward 2 hours later, they call me back and tell me they don't see any issues in the rear Diff, but the fluid does look a little dirty. They advised me that I would need a full service of both Diffs and my transfer case, and it would be over 1K for the service. I asked why I would pay for a rear Diff service since they already have the cover off for the warranty issues. The response was you just need to buy the full service as they have to put fluid back in the rear Diff. My response was you guessed on the issue and were wrong shouldn't that fluid be on you... I then asked what the manual says for miles and months for these required services they are suggesting, and they couldn't tell me.... My manual says 30K miles for required services and my truck is only at 20K miles. I refused the services and picked my truck up that night. The next morning when I went to get in, I found rear diff fluid smeared all over my seats and center council, along with a pinched ABS line above the rear Diff cover and a missing pinch washer on the Diff stud that holds the brake lines. I call the dealership back and they tell me to bring it back and leave it with them for a couple of days and they will get it cleaned up and take a look at the ABS line and the missing washer. I sent them all the pictures for proof. I asked them just to order the parts and when they arrive, I will bring the truck back and they tell me that they can’t just order parts and my seat can be cleaned. Well since I sat in the gear oil it smeared into the perforations in the seat and is under the cover now. The cover needs to be replaced. I am told that it can be cleaned, and they will not replace anything. At this point I am extremely heated and can’t believe they treat customers or their customers 100K trucks this way. I will never go back to this dealership and would advise any and everyone to stay far away from this dealership!!! The quality of employees and the quality of service I have received from Auto Nation Ram is less than subpar.

See a women coming and take advantage. Pil change to warranty work! They will scam you so do your research. And with a simple oil change they make a stinky mess! And tell you it's normal!

The dealership was good to work with. It was low stress negotiation and we came to the price that worked for my family.

Excellent Service and communication with the customer. Couldn’t be happier with the team and servicing my vehicle.