AutoNation Dodge Ram Arapahoe

Ellis and Preston were very helpful, respectful, and resourceful. I really appreciated their efficient customer service. Dealerships are always scary and stressful. However these two employees really made the process easy for me. Would recommend Ellis to any young first time buyers.

Everyone was super friendly and quick to respond to my cars issues the same day I brought it in.

I called and made a appointment with,Troy, he was able to get my truck in the very next day and complete the job.

My service was completed timely & there were no issues pricing was clear staff was courteous.

DO NOT TAKE YOUR VEHICLE HERE— Picked up my Ram 2500 after routine maintenance and tire rotation the tire pressures were all off, the fluids weren’t topped off no oil change sticker. But wait it gets better while driving home tire pressure light came on so I stopped and air up the tire. Unfortunately by the time I got home the tire was pretty much flat. I started to change the tire and that’s when I noticed the right rear tire wasn’t tightened down. (See video). This is alarming for several reasons because if they would’ve driven the vehicle after the tires were off, like a dealership it supposed to, they would have realized the tire pressure light was still on. Unfortunately , this isn’t the first issue I’ve had with this dealership. The previous time I took it here and had the oil changed, there was so much oil leaking after the oil change I had to bring the truck back. I have bought many vehicles here over the years and will not be returning. I think what bothers me the most about this is the lack of sincerity and urgency on the service department and dealership as a whole.

Ellis was great with communication details about car with me being 200 miles away. I get there and it's exactly what they say it was. Jeremy in financing even fought to get me lower interest with out being asked.

Straight forward deal. Everything was explained and all questions were answered. I felt comfortable doing business with them.

Mark was very helpful and patient, great experience all around and financial management was also great

I recently purchased a used car from AutoNation Dodge RAM Arapahoe. The vehicle has less than 5000 miles on it. Because the car had so few miles and I live in a different state, the dealership promised to address any issues arising in the 60 days following the purchase. Upon returning home I felt a vibration in the steering wheel. I had the car completely inspected by the local dealership and they told me that the brake pads were glazed and the front brake rotors were warped. I notified the sales rep we bought the car from and he said they would take care of it. Now that the work has been completed by our local dealer AutoNation Dodge RAM Arapahoe refuses to reimburse us the $1600 it took to repair the brakes and make the vehicle safe to drive. We also found a major gouge in one of the sidewalls of the front tire. I notified the dealer and they told me I should just glue it back in place. This is dangerous advice as damage to the sidewall can cause a blowout so no tire company would ever repair a tire in this condition. I feel I was sold a vehicle that was not in the condition represented and now that we own the vehicle AutoNation Dodge RAM Arapahoe will take no responsibility. These are both safety issues and it is unconscionable that the dealer would sell the car in this condition and take no responsibility for it.

The staff is so nice, Huy Dang(Andy) is the best, he goes above and beyond to make sure you are comfortable. And he dosen't try to sell you something you can't afford just to make a profit. We are repeating customers and will go again to him for our next vehicle. From Jesus and Miranda Johnson