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AutoNation Toyota Arapahoe

(5,302 reviews)
Visit AutoNation Toyota Arapahoe
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 811-8656 (888) 811-8656
Used (888) 473-7389 (888) 473-7389
Service (866) 483-1018 (866) 483-1018

Reviews

(5,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Arapahoe from DealerRater.

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Great Customer Service

Chris was very helpful and made sure that my repairs were done in the timeline promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Service Ever!!!

I am still surprise about the quality of service and amazing people at AutoNation and Toyota Scion. Sad part of this os why I did go with them before? Thank You, Thank you, Thank you for everything you guys did for us!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

MIsha is a great person to deal with! Will buy more cars @ Autonation Toyoyta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service not up to usual standards

Samuel was great as always.the car was supposed to be done by 2 or 2:30 didn't get done at the dealership till around 3:15. That evening my wife noticed the tire inflation was 41 lbs , recommended pressure is 33 lbs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service completed on schedule and quickly

Only the repair work I requested was completed in a very timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service and Maintenance

I went in for oil change and tire rotation. I also inquired about an issue I was having with my door locks. I was told they could check the lock issue for me at a cost of $75. I stated I would need to check about the $75 charge prior to having them look at the lock. I was told it would take an hour for the oil and rotation. After about 2 1/2 hours no one had giving me any information on my car so I went to inquire on it. I found out that they were looking at the issue of the locks even though I had said I had to check prior to taking on more expensive for this visit. I also knew there may have been a need to have my brakes replaced, so I was looking at that expense. They came an advised me about the locks and they didn't charge me for checking. They advised me that I didn't need the brakes at this time. So I had an issue with the wait and not being informed, but was delighted that they didn't charge me to look at the locks. I had received a coupon for the services I had done, but I didn't remember it until after and the service tech never brought up any coupons. So needless to say I could've had the services done for $40 less then I did. Thank you AutoNation for taking the time to look at an issue I had at no charge. That's GREAT CUSTOMER SERVICE.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dissapointed

Was called and left message on my voice mail never heard back from them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service

Everything was great but did not expect to pay $55.00 for an oil change. Great service department and dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Toyota dealership in town!

I went in just to look at what was available and drove a new Tundra home. The facilities is excellent and the staff there is top notch. If you are looking for a new car or truck this is the dealership i would recommend to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience

We were looking for a specific vechicle and found it at this location. The staff were so AMAZING!! We flew in from AZ. It was so quick and painless process. They even picked us up from Denver Airport. I have nothing but great things to say about these people!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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