Reviews
Satisfaction isn's always determined when everything goes
Satisfaction isn's always determined when everything goes right. It's often when something goes wrong and how the dealer responds. I recently purchased a used Dodge Durango from AutoNation Chrysler Jeep West. Soon after I received it, I discovered that the GPS didn't work. AutoNation determined the problem and replaced the Uconnect system at no charge. As a bonus, they activated a subscription to Sirius. Thanks for the great response.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dan, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
paul was easy going .
paul was easy going . kept in touch to let me know what was going on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! Feel free to stop by if you ever need any more help.
They told me they up change and inspection would be about
They told me they up change and inspection would be about 2 hours and they were done in 1 hour and 5 minutes. Always polite and quick! Love this place. Service is consistent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Nate was great to work with.
Nate was great to work with. One of the best Sales Associates I've dealt with. Wasn't pushing about anything and extremely knowledgeable about the cars he showed us. Answered all questions we had and made the buying experience easy and great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tyson, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Outstanding Service Center.
Outstanding Service Center. Friendly, honest, courteous and knowledgeable Would never consider taking my vehicle anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
The service is top notch.
The service is top notch. Everyone there is ver friendly and helpful. No pressure to buy from anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service every time!
Great service every time! They fully explain everything and great communication as to the status of the vehicle as it's being repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Thank you Steve Johnson, Manager in the Jeep Service
Thank you Steve Johnson, Manager in the Jeep Service Dept, for your OUTSTANDING professionalism, honesty and communication skills. You are a strong asset to AutoNation Jeep West!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rick, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Jeep West! If you need more help, our team is available to talk -- safe travels!
The whole experience was positive and Cesar was
The whole experience was positive and Cesar was especially helpful. Sales was friendly not pushy and kept me updated throughout the wait for my special order
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Robert Aguilar at AutoNation Chrysler Jeep West made my
Robert Aguilar at AutoNation Chrysler Jeep West made my car buying experience seamless and enjoyable! He is welcoming, knowledgeable and very professional! He has his customers best interest in mind and is not about earning a commission but truly cares about the customers needs! He is definitely now my car guy and I trust sending friends and family his way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!