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AutoNation Chrysler Jeep West

(2,028 reviews)
Visit AutoNation Chrysler Jeep West
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 454-1696 (866) 454-1696
Used (866) 689-6603 (866) 689-6603
Service (877) 668-3040 (877) 668-3040

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Jeep West from DealerRater.

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Everyone at AutoNation Chrysler Jeep West were very

Everyone at AutoNation Chrysler Jeep West were very friendly! I have purchased my last two Jeeps here and I wouldn't go anywhere else!! From the minute I walked in the door they made me feel comfortable and as if I business mattered. Thanks again for the no stress, laid back experience. Cindie Day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

When we call answers get answered with the upmost

When we call answers get answered with the upmost professionalism; from Aaron, Mo, Matt and Steve. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!

Alec And Mr.

Alec And Mr. Mo where extremely helpful ! They where super friendly , professional and made this process easy foe me . The best experience ever !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!

I have to travel about 75 miles to have my car serviced.

I have to travel about 75 miles to have my car serviced. They are very good about getting me in and out in a timely fashion. This was a 90,000 mile service so my wait was pretty long but they did their best to make my wait as short as possible. We purchased this car from this dealership and have always had it serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

They are always kind, courteous and very thorough.

They are always kind, courteous and very thorough. This is by far the best dealership I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jentella, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Everyone at AutoNation Chrysler Jeep West were very

Everyone at AutoNation Chrysler Jeep West were very friendly from the salespeople (Chris) to upper management. We had a problem with our 2020 Yukon the first hour bring it home the water pump went out in my driveway as we pulled in. I called Chris, within 2 hours she had a tow truck at my house picking it up and took it to the shop to get it repaired. It was repaired the next day we needed it for a trip the following day, so all worked out for us with little to no problem. Return from 2,000-mile trip with no other problems. It was a little heart breaking to buy a new car and to have things go wrong the first hour after we picked it up but thanks to Chris all is well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler Theodorf was a huge help!

Tyler Theodorf was a huge help! Saved the day for me. Excellent service, quick and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

The whole experience was fantastic.

The whole experience was fantastic. Roberto Aguilar was very professional, empathetic, relatable and charismatic with our buying experience. We had been looking for a vehicle for over a month due to shortages and he was able to get us what we wanted. I will definitely refer any family or friends and reach out to him on our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

I have used AutoNation jeep Chrysler West for many years

I have used AutoNation jeep Chrysler West for many years and have always been very happy with the service work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Excellent experience.

Excellent experience. We stopped by 4 months ago to get something off the lot, but since we were not in hurry our salesman, Nicky helped us order exactly the Wrangler we wanted. Throughout the ordering, waiting, and financing we experienced nothing but top notch professionalism. They were respectful of our time and our pocketbook. I highly recommend getting a Jeep here. Also, I have to say with regards to the Wrangler, we are stunned at the smooth, quiet ride and features of this trail rated vehicle. Thanks Nicky, Alex, Darcy, and Taylor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!