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Martin Chevrolet

(2,397 reviews)
Visit Martin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 835-8311 (888) 835-8311
Used (877) 289-9610 (877) 289-9610
Service (815) 261-0712 (815) 261-0712

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Martin Chevrolet from DealerRater.

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Went on just for an oil change and tire rotation.

Went on just for an oil change and tire rotation. After further review of the tires I ended up buying 4 tires and new tire monitors.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

Great service and knowledgeable people, Timely,

Great service and knowledgeable people, Timely, professional employees. We have purchased 4 new cars over the past 8 years and have always been 100 percent pleased. We recommend Martin Chevrolet to all our friends and relatives.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Larry, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

Have no problem the respect are good people The do

Have no problem the respect are good people The do good job whit oil change and inspection the car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dino, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

Most communication were via text They addressed the issue

Most communication were via text They addressed the issue and corrected Service provided was good; however I do feel GM should have covered this under the recall This was a semi dangerous experience for my wife

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Todd, Thank you so much for your thoughtful feedback about our service department. We completely understand your concerns, and we truly share your commitment to ensuring your wife's safety on the road. While the decision regarding coverage was made by Chevrolet, we encourage you to share your thoughts directly with them. You can reach the Chevrolet Customer Assistance Center at 800-222-1020. Your voice matters, and we want to make sure it's heard by the right people who can make a difference! - Martin Chevrolet

I had an oil change and it was done in a timely manner

I had an oil change and it was done in a timely manner and let me know if any problems I had with my car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Marilyn, Thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy we could meet your expectations! Feel free to reach out to us if you need anything at all! - Martin Chevrolet

Felt like dealership was making excuses to not honor my

Felt like dealership was making excuses to not honor my car battery warranty. Not Happy.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thanks again for bringing this to our attention. -Martin Chevrolet

Excellent service and selection.

Excellent service and selection. Knowledgeable sales and business staff. My new used car was clean and in good condition.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Our entire team works hard to work with and get you the best deal on a vehicle you love. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

Very good experience.

Very good experience. Chris was awesome. I will bring my wife’s car back again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there is anything else we can assist with, please give us a call or stop by! - Martin Chevrolet

As always Martin Chevrolet is always top notch.

As always Martin Chevrolet is always top notch. Great job. The communication is great to keep you informed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

Getting an appointment was easy.

Getting an appointment was easy. Chris was helpful and professional. Drop off and pick up were easy. Service work was great!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet