Reviews
Excellent customer service!
I really had an eye for a 2018 GMC Acadia on the preowned lot. I wasn’t in the market for a new car, but Justin was able to fix up a payment to fit my budget. I purchased the Acadia and am definitely happy with it! It is very spacious and close to that soccer mom van without the whole van part! Justin was very friendly and eager to work with me. This was a very good experience for me, and I will definitely recommend this dealership and Justin to anyone. Thanks so much Justin! 🙂
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Extremely satisfied. Had an absolutely great experience. Wonderful and experienced salesman. Very knowledgeable and so easy to work with. Would recommend to anyone. Thank you for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2012 Focus TCM Repair
TCM went on my 2012 Ford Focus. Towed to dealer on Saturday, repair done Monday. Free of charge under extended warranty. So far running good. Great people to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that you had a great experience with us. It is our pleasure serving you. We look forward to seeing you again soon.
Excellent experience and service
We had an excellent experience buying our Jeep today! Justin was knowledgeable, professional and so easy to work with. We felt no pressure to buy and walked out feeling that our needs and wants were more important than closing the sale. This was by far the best car-buying experience I have had to date!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with professional people!
After months of searching and dealing with numerous sales people I finally met Tim. He helped me find the perfect vehicle respecting my price range. He is patient, very knowledgeable and thorough. Jim Raub was also great taking a hands on approach, showing me how to use the smart features and answering any questions. He was also educated about how our to apply our supplier discount. I never felt any pressure and it made a big decision an easy one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Astounding
Being a single woman I was skeptical of being taken advantage. However, it was quite the opposite. Thank you Tim and Anthony. I appreciate your patience and honesty.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cochran Purchase
Recommend both Natrona Heights Chrysler Dodge Ram and Monroeville GMC. Easy purchase process . Like the transparency on purchase price and trade in value and straight forwardness M
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind feedback. We want our customers to be as informed as they are happy when they leave our showroom. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing you on the road.
Great Service
Still can't find the source of my vehicles snapping noise. Oil change was ok however! At least the dipstick was not loose and blowing oil all over like the last time.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback. We're sorry to hear that the issue has not been completely resolved. If you need further assistance, feel free to contact our team or email our customer care team at feedback@cochran.com.
Good service
The people at Cochran we’re very transparent and informative. We got a good deal on a car that suits our needS. I’m glad that the people at Cochran were knowledgeable and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience
This was by far the best car buying experience I have ever had! No games, straight to the point and great service! Thank you Tim, Jim and Anthony!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car