Reviews
Best car buying experience
This was by far the best car buying experience I have ever had! No games, straight to the point and great service! Thank you Tim, Jim and Anthony!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
totally honest people
Tim, our sales person was wonderful, trustworthy and thoughtful. I plan on returning next year to see Tim so we can purchase our next truck too.!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary Martinka
I came in for oil change and tire rotation and the gentleman noticed that my inspection was overdue( I have been recovering from a broken leg, and that was my first time driving in 2 months). He was extremely helpful and got everything taken care of, and helped save me some money! I truly appreciate him taking the time to assist me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Firstly, we hope that your recovery is going well. Secondly, it's our pleasure taking care of your service needs. Thank you so much for your kind words. We look forward to seeing you again soon.
Thank you Justin!
I always go to Justin for my new cars and he can always get me what I want while making the process easy and smooth! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good day at #1 Cochran!
Had a good day at #1 Cochran today! We didn’t expect to come home with a new car but we got a great deal and the staff was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car
An easy, straightforward process with no crap. All team workers provided an experience that is rare with other Car Dealerships. Communication was easy and the Dealership is relaxing, you do not feel pressured. No worries about hidden fees/expenses. Treated and taken care of like you are important.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We aim to keep this process stress-free. Thank you so much for giving us the opportunity to help you find the right vehicle. We look forward to seeing you again soon.
Thanks Justin for finding us what we wanted in a new car.
We told Justin Taylor what we were looking for in a vehicle and he delivered. It really took the stress out of the process and we chose a GMC Terrain
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Prompt service
Had car trouble one evening that left the vehicle inoperable. Had AAA tow it to Cochran in Natrona Heights and literally left it on their doorstep after hours. Talked with the service dept. the next morning, not expecting that the car would get serviced that day —a Friday—or over the weekend. However, Cochran had the issue diagnosed by noon and fixed by the end of the day, saving me the cost of a few days’ car rental. Better yet, the problem was covered by warranty, costing me only the $100 deductible. The desk personnel were thorough in their explanations and courteous. Overall, a very satisfactory resolution of a problem that could have been a major aggravation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Cochran Chrysler Dodge Jeep Ram. We are always more than happy to assist you if anything else comes up. Take care!
Great Experience
Thanks to #1 Cochran and mainly Justin Taylor my wife has a new 2019 Chevy traverse! It was an easy process and felt that I was taken care of from start to finish! I would and will recommend others to go to Justin and #1 Cochran!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
I had my 2018 Jeep Wrangler in for the first oil change and a recall. Very friendly and courteous staff as why as ease of scheduling. Very happy with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherry, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!