Reviews
My adventure to an new car
I came in with a lot of questions not really knowing what I wanted or what would work. Justin was super patient as he gave me different options that would fit my desires. He educated me on the different cars and made me realize what I needed. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
awesome
This dealership was amazing. The people were very friendly and extremely helpful. Justin Taylor is an amazing car salesman and it is easy to see that he knows what he’s talking about. I would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always Awesome
Always a great experience This is my 4th vehicle that I have leased and have dealt with Justin every time. That speaks for itself Justin is a great guy that goes above and beyond to make your vehicle purchase or lease in my case a great experience. I have leased a GMC Terrain each time and he has made it happen every time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new f150
Great customer service and even a better salesman, Justin exceeded all my expectations. Thank you so much for my new f150. Looking forward to doing business in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New jeep compass
The salesman justin was very nice and funny. He helped me get the best car I couldget. I love my new compass! The manager Jim was also really helpful and also made me feel at home the whole time. Thank you so much guys!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's always a great experience coming here.
I had come here twice before getting my 2018 Jeep renegade. I'm always greeted by friendly people who really care about helping me out. I came in expecting to buy a 2018 Jeep compass, but left with the renegade. I'm not picky, so the only thing that mattered was the price really. The price is better and the car is just as great as I thought it would be. I'm very thankful for everyone that helped me today and I'm very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Experience!
We just purchased our 3rd Jeep from Cochran and couldn't be happier with the service we've recieved! Our salesmen Kurt was extremely helpful through the whole process and was able to answer any questions we had, all the other staff were wonderful to deal with as well. I'd highly recommend Cochran to anyone looking for a new vehicle, they make the car buying experience stress free and very enjoyable! My sons and I are extremely happy with our new Jeeps! Thanks again, David
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Getting The Car I Wanted
I was very happy with the experience I received at this car dealership. I throroughly enjoy my new car. I would definitely recommend Kurt to any of my friends or associates.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Crystal was more than helpful with the whole process and explaining every question that had developed throughout. She was more than willing to transfer all of my "stuff" from my old vehicle into my new to make sure I could get home to my family. Best experience I have had buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words. It is truly our pleasure assisting you in your search for the right vehicle. We look forward to seeing you again soon.
Repair review
they have had my car for 3.5 weeks to replace a torque converter. Told us a week ago that we were next in line. Same story yesterday. Stay away from Cochran. Our service advisor was Paul Balog.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're very sorry to hear about your experience. If you would like to speak to a member of our Customer Care team, please email feedback@cochran.com