Reviews
I was greeted by your service representative Michael .
I was greeted by your service representative Michael .Who was friendly and courteous.My car was done in less than an hour. I always receive great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We look forward to serving you again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for rating us!
Very eager to help.
Very eager to help. Kept in constant contact with me. And held their word of the deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to help! Thank you for choosing us- we hope for the opportunity to work with you again.
Our salesman Kurt listened to our needs and came back
Our salesman Kurt listened to our needs and came back with a vehicle that was perfect for us. Markus in finance was great and enjoyable to talk to about the loan and life in general! We have been using Cochran for a while for maintenance on our previous vehicles and will continue to happily!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review! We appreciate the kind words, and will pass them along to our team. We value your loyalty, and look forward to working with you again!
Pleasant and helpful sales staff.
Pleasant and helpful sales staff. Made the buying process hassle free and in a short time.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's our pleasure to help! We appreciate you choosing us, and hope you are enjoying your new car.
Never left the customer waiting.
Never left the customer waiting. Always made sure the customer was taken care of. Insured that it won't be long and held onto those words with proof.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to help! Please let us know if you need anything else- we hope to see you again.
Fast friendly service.
Fast friendly service. Dropped truck off for the day picked up after work. Was kept in the loop during the day. Vehicle was ready when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Please let us know if you need anything else- we hope to see you again.
Willing to negotiate vehicle price along with trade in
Willing to negotiate vehicle price along with trade in and incentives to ensure deal made
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to help! Thank you for choosing to work with us- we hope you're enjoying your new car.
The dealership service department was and responsive to
The dealership service department was and responsive to my concerns. Chris kept me informed about the status of my vehicle during the process and I greatly appreciated it. As far as Chrysler corporate and the process of receiving parts from them was far from satisfactory.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We apologize for any delays, and appreciate your understanding. We hope for the opportunity to work with you again!
Wow, I was actually thinking that I might get the opportunity to speak with a representative from Chrysler. Since I didn’t I would like to air one more grievance. If the time basis is not exponential for the repairs to be completed then I would want to believe that your cooperation would be bale to supply a loaner vehicle. For your average family to rent a vehicle for a month is concerning.
The service was very good and they found a serious issue
The service was very good and they found a serious issue that we are very happy they did. Very accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road safely! Please keep us posted and let us know if you need anything else.