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Dellenbach Motors

(446 reviews)
Visit Dellenbach Motors
Sales hours: 8:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:30pm 7:30am–6:00pm
Tuesday 8:00am–7:30pm 7:30am–6:00pm
Wednesday 8:00am–7:30pm 7:30am–6:00pm
Thursday 8:00am–7:30pm 7:30am–6:00pm
Friday 8:00am–7:30pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 540-3622 (888) 540-3622
Used (888) 540-9711 (888) 540-9711
Service (888) 234-2796 (888) 234-2796

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dellenbach Motors from DealerRater.

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Best Subaru deal in Colorado

Like everyone else in Colorado we really love Subaru's and as we set out to buy one this summer we shopped around to virtually every dealer in this state and found that the one in our home town of Fort Collins had the best price and outstanding service. Eric Wendt sold us our Outback and we could not have asked for more in terms of customer services and professionalism, I would highly recommend connecting with him and Dellenbauch motors. They beat everyone on price and had the vehicle we were looking for. Plus incredible deals on the future services of the car. The whole process was smooth and speedy (it took us less time to buy a car there than it did to switch phone servers!). Our whole experiences was solid, we were treated with respect and actually enjoyed the whole thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing these comments, and giving us this awesome rating. We are so happy that you were able to support local business through us!

Awesome Customer Service

Great service. The buying process took longer than anticipated and I received calls daily with updates. I worked with Eric W and he was very helpful and seemed genuinely interested that I get the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eric is a great component of our team. We are glad you enjoyed your experience with us! Thanks for taking the time to leave us this awesome rating!

Hassle-free, gotta love that!

Just bought a used car from Kruno Petrov at Dellenbach. He's a very helpful and positive salesperson. I really appreciated that I could take a test drive on my own for as long as I wanted. Kruno filled the tank up with gas and said to enjoy the ride for as long as I'd like. No pressure from a salesman riding along and talking the whole time. I also liked the offer to take the car home overnight so my spouse could check it out and drive it as well. Purchasing turned out to be fairly quick with friendly finance personnel. I won't hesitate to shop for vehicles at Dellenbach's in the future. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your experience with Kruno! We strive to be hassle free, so we lie to hear that your purchase was nothing but that. Thanks for taking the time to leave this awesome review!

return customer

We were return customers, buying from this dealership last year was a good experience so thought we would try again. Unfortunately, the sales person we worked w/ before had retired, so dealt w/ a different person. The different sales person was knowledgeable & didn't pressure & we are happy w/ the truck we purchased, but felt a little let down w/ the lack of support from the salesperson. Last year, after we got home, we realized we had only received one key for the used vehicle we purchased & our sales person told us we could have keys made (which was about $150) here & send him a copy of the bill & he would reimburse us, which he did. Remembering this we requested to have 1 more key made for this truck while we were there, since there was only one given, and our sales person said flat out 'NO' & he told us that 1 key was just the way it was & there was nothing he could do about it. Seemed like a small thing & the instant negative response from this salesman was very disappointing. This incident mixed w/ a few other things was a letdown compared to our experience last year. Small things can make the difference for us, don't know if we will be back again.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I am sorry to hear about your recent experience, especially since it sounds like you have enjoyed working with us in the past. I want to make this situation right for you. Please contact me at your convenience John Dellenbach 970-226-2438

Awesome Experience!

I had the best car buying experience at Dellenbach motors, My husband and I shopped all day and went to this dealership last and they were getting ready to close. They didn't bother us while we were looking they even persisted we take the SUV we found for a test drive and we fell in love with the vehicle. When we returned a few of the guys stayed late to give us a deal on the vehicle and when we left they were there almost an hour past closing to help us! We did purchase from them and it was done professionally and fast. They even showed us around all the departments while we were waiting for paperwork. Will definitely return to them in the future and I will recommend them to anyone of my friends and family looking to buy a vehicle. We worked with Eric Cordova and James Dean, both very friendly and awesome individuals!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad that you enjoyed your experience with us. We are happy that we could help you find the vehicle that worked best for you! Thanks for taking the time to leave us this awesome rating!

Mrs. Trippett

I went on line with all kinds of Dealerships, they were the only ones that pre-approved me before I had to go to their facility. When I arrived there, so many people were very helpful. They followed up with all my emails and was exceptionally nice. I have already talked to a few people about going thru them. I would recommend them to anyone. Thank you Dellenbach Motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your business! We are glad that you found our process to be enjoyable!

Great buying experience

From the moment we decided to look at purchasing a new car, we were treated with VIP service. Everything went smoothly and we drove off the lot with our new car. This is the 4th or 5th car we have bought from Dellenbach and they are and will be the only dealer for our vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad that were able to make you feel like a VIP, because that is exactly what you are! Thanks for taking the time to leave us this awesome rating!

Wonderful Experience

I recently purchased a Subaru Outback from Dellenbach. Alex Johnson was a great guy and helped guide me through the wonderful experience. He was very knowledgeable and wanted to make sure he found the car that would be a perfect fit for me. This was my first time purchasing a brand new car, it was exciting and hassle free. I highly recommend Alex and everyone over at Dellenbach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us this great rating! we are glad that you found our process to be easy and enjoyable.

2011 Silverado purchase

Purchased the Silverado several weeks ago. Salesman was really good and the process was generally good - just took a long time to get finished. The vehicle was in good condition and has continued to be so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us this awesome rating! We appreciated your patience during the buying process and are glad that we were able to find the truck that worked for you!

Great Buying Experience

My Salesman was Eric Wendt and I had a great experience buying my 2013 Chevy Impala. I would recommend Eric to all of my friends and family as he was a no pressure salesman and had all the information I wanted to know about my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you enjoyed your experience with Eric! Thanks for taking the time to leave us this great rating!