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Ed Carroll Motor Co.

(131 reviews)
Visit Ed Carroll Motor Co.
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (970) 672-4064 (970) 672-4064
Used (970) 658-2481 (970) 658-2481
Service (970) 818-5077 (970) 818-5077

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Carroll Motor Co. from DealerRater.

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Always make it as easy as it can be.

Always make it as easy as it can be. Thanks for all the help and support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is kind, helpful and respectful.

Everyone is kind, helpful and respectful. Thanks for continuing to make the process as easy as it can be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Darren Sussman provided excellent and knowledgeable

Darren Sussman provided excellent and knowledgeable service. The dealership made our purchase efficient and simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kat ensured our purchase of a new car was seamless and

Kat ensured our purchase of a new car was seamless and pleasurable. She was very knowledgeable about the model of the car we were seeking to purchase and offered insights that were critical to our decision making.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve been working with Kat at Ed Carroll for years.

I’ve been working with Kat at Ed Carroll for years. I always receive professional and personal service. I trust Kat to always look out for my needs and not to try to “sell me”. I recently purchased a vehicle from AutoNation because they were a dealer in the make I needed and the difference in service between the two was like night and day. I highly recommend Kat and this dealership. Thanks for all the years of kind service Kat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We bought our first Audi here.

We bought our first Audi here. The service and the team have been great always willing to answer all my questions. Very professional giving the luxury purchase a luxury feel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have bought 7 Audis from Ed Carroll since 2005 and have

I have bought 7 Audis from Ed Carroll since 2005 and have always be happy with how I have been treated and also with the service I have had performed there. Since I have started buying my Audis there, I haven't even considered looking at another Audi dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I can be on the road and they will get back to me really

I can be on the road and they will get back to me really soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John and the Ed Carrroll staff are above a 10.

John and the Ed Carrroll staff are above a 10. John went above and beyond to get the Q7 that fit us the best. His product knowledge is second to none. They delivered a new vehicle in outstanding condition, as John knew I was very picky.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate your fantastic review and are thrilled to hear about your positive experience with John! It's wonderful to know that he went above and beyond to find the perfect Q7 for you, and we're proud that his product knowledge left a lasting impression. Delivering a new vehicle in outstanding condition is always our goal, especially knowing your attention to detail. We value your business and are grateful for the opportunity to serve you. If you ever need anything else or have further feedback, please don't hesitate to reach out. Safe travels and enjoy your new Q7!

Excellent Service

Excellent service. Ryan is extremely professional. My Cayenne has always been serviced at Ed Carroll and I will not take it anywhere else. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review, Colleen! We truly appreciate your loyalty and trust in our services. It's fantastic to hear that Ryan provided you with excellent and professional service. We're honored that your Cayenne has been a part of the Ed Carroll family for maintenance. If there's ever anything you need or if you have additional feedback, please feel free to reach out. Safe travels, and thanks again for choosing Ed Carroll!