Reviews
Always make it as easy as it can be.
Always make it as easy as it can be. Thanks for all the help and support!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is kind, helpful and respectful.
Everyone is kind, helpful and respectful. Thanks for continuing to make the process as easy as it can be.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Darren Sussman provided excellent and knowledgeable
Darren Sussman provided excellent and knowledgeable service. The dealership made our purchase efficient and simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kat ensured our purchase of a new car was seamless and
Kat ensured our purchase of a new car was seamless and pleasurable. She was very knowledgeable about the model of the car we were seeking to purchase and offered insights that were critical to our decision making.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve been working with Kat at Ed Carroll for years.
I’ve been working with Kat at Ed Carroll for years. I always receive professional and personal service. I trust Kat to always look out for my needs and not to try to “sell me”. I recently purchased a vehicle from AutoNation because they were a dealer in the make I needed and the difference in service between the two was like night and day. I highly recommend Kat and this dealership. Thanks for all the years of kind service Kat!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We bought our first Audi here.
We bought our first Audi here. The service and the team have been great always willing to answer all my questions. Very professional giving the luxury purchase a luxury feel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have bought 7 Audis from Ed Carroll since 2005 and have
I have bought 7 Audis from Ed Carroll since 2005 and have always be happy with how I have been treated and also with the service I have had performed there. Since I have started buying my Audis there, I haven't even considered looking at another Audi dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can be on the road and they will get back to me really
I can be on the road and they will get back to me really soon
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John and the Ed Carrroll staff are above a 10.
John and the Ed Carrroll staff are above a 10. John went above and beyond to get the Q7 that fit us the best. His product knowledge is second to none. They delivered a new vehicle in outstanding condition, as John knew I was very picky.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate your fantastic review and are thrilled to hear about your positive experience with John! It's wonderful to know that he went above and beyond to find the perfect Q7 for you, and we're proud that his product knowledge left a lasting impression. Delivering a new vehicle in outstanding condition is always our goal, especially knowing your attention to detail. We value your business and are grateful for the opportunity to serve you. If you ever need anything else or have further feedback, please don't hesitate to reach out. Safe travels and enjoy your new Q7!
Excellent Service
Excellent service. Ryan is extremely professional. My Cayenne has always been serviced at Ed Carroll and I will not take it anywhere else. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Colleen! We truly appreciate your loyalty and trust in our services. It's fantastic to hear that Ryan provided you with excellent and professional service. We're honored that your Cayenne has been a part of the Ed Carroll family for maintenance. If there's ever anything you need or if you have additional feedback, please feel free to reach out. Safe travels, and thanks again for choosing Ed Carroll!