Ed Carroll Motor Co.

Very accommodating, family orientated business. Our experience was a pleasure in car buying. Most people I know have poor things to say about their car buying experience for one reason or another, usually pushy, aggressive and/arrogant salesperson. We had heard good reviews about Ed Carroll and they all stacked up. Our salesman was polite friendly and courteous, while the sales manager came out to visit once we had bought to chat and thank us for our business! We have a car to trade in soon and you can rest assured they will be our first stop. They pay attention to the little things to make the process, well, enjoyable!

Ed Carrol in Fort Collins, they do an OK job. Just watch your back wallet. They identified the problem and suggested a solution. Thank you, David C.

This service department is the BEST. Always kind, courteous, respectful, quick and knowledgeable. Whenever I have called for anykind of service, they always have several options to work within my schedule. Their quality work is done as promised. I cannot imagine going anywhere else. A service department of this quality makes me never want to buy any other product but a Porche or Audi.

Very professional. Good pricing and great customer service. Very accommodating, I will have all my service work done there. When I am ready to purchase a new car I will buy it there as well.

After going through a horrible experience with a previous dealership (non-Audi), I was very hesitant about dealing with another dealership. My hesitance was put to rest when I called Ed Carroll Audi to schedule a routine maintenance. I was greeted kindly by the Service Advisor, Rick Purdy, who reviewed my options with me and provided accurate pricing quotes. When I picked up my car, I was greeted by Rick and his friendly staff and informed of some outstanding recalls that were performed while they had my car. These are recalls that the dealership I purchased from failed to mention to me. Now I have my car back and it runs like a dream. Ed Carroll Audi has definitely earned my business and I intend to return to them with any service necessary.

I recently purchased my first vehicle. The staff at Ed Carrol were very helpful in finding the right trim that was in my price range and even found the color that i wanted and went a got it from another dealership which i was very impressed with.

I have purchased 3 vehicles from Ed Carroll Volkswagon in Fort Collins, CO. This round, I worked with Zach in Sales. He was an incredibly honest, time conscience and considerate sales associate. I had a promotional time period in addition to a vacation to make which put a deadline on the ordering of the precise sportswagon I wanted. Zach more than delivered while keeping me in the loop on what was happening the entire time. The financing was very smooth and not pushy. Beyond that, every time I have needed service, Shannon and the team are amazing. I will never stray from Ed Carroll on car needs in the future.

Sales staff very friendly and knowledgeable. Went out of their way to locate the car we were interested in purchasing and transferring from another dealer. We were not pressured, and were given adequate time with the vehicle to make an informed purchase. Would recommend Ed Carroll to anyone without hesitation.

On September 9, 2011 my wife and I had a baby girl. So, obviously before she was born we traded in our old car and bought a family car from a Honda dealership in Greeley, CO. My experience with this dealership was the kind of event that would give anyone buying a car nightmares. My wife and I purchased a 2009 Honda CRV, a car we thought would be great for a new family. It wasn't, the suspension was bumpy, the car was loud, and the car had a severe lack of horsepower. (Which was expected, but what wasn't expected is that my Jetta TDI gets almost 200 more miles a tank and has 140 horsepower). After my horrific experience with this Honda dealership I went into the Ed Carroll Motor Co / VW Dealership prepared for war. To my suprise this attitude which you must wear like armor into most dealerships was completely unneccesary. The staff was amazing, every part of the process was great. Not only was the staff knowledgable, professional, and friendly. They got me a great deal on my new car which "I LOVE." I didn't have to fight for a good price, I didn't have to argue with the salesman. I recommend this dealership.

Straight forward, no hassles, knowledgeable about product.... No games, laid back environment.