Reviews
great service
Amazing! We spent two days looking and hours at your dealership until we found the perfect car thanks to jim
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick Service
I came in late afternoon for an oil/filter change got in quickly. Was recommended to have the transfer case serviced, and even with getting that done I was out within 45 minutes of getting there. Simple, Quick, and Painless
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, no lies
After being lied to by another dealership I was very anxious upon arrival. Alec settled me down immediately and got me into my dream car within my budget. Love al Serra and have already recommended to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great overall experience....highly recommend!
From the online experience with the Internet department (Quentin), to the salesperson (Larry) to the store manager (Steve), to the guy in finance (Tom)...it was the best buying experience in all the 24 new cars I have purchased. I'll be back soon to buy another and will for sure refer this dealership to my friends and co-workers. Way to go....if you measure NPS....it's a 10 from me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rapid repair time.
Called late afternoon one day for an appointment, took car in and had it back next day in early afternoon. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
AWESOME STAFF
all the staff at al serra south was very helpful and seemed to bend over backwards to make sure I left in the truck I wanted. i bought my first vehicle there now my second and will continue to shop they due to the staff. thanks..MG
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vehicle Servicing
It is good that your service guys find issues with the unit. In this day and age, it is seldom that a dealership combines this with basic vehicle servicing... Kudos
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and very reasonable price
I get the oil change for all three of my vehicles done at your dealership because it is fast courteous and the best price I have found.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I had my truck in for a trans service and oil change . was greeted promptly and taken care of in a timely manner . have used their body shop and service center and am very happy with both teams . good overall customer service :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful work from the body shop
Your employee Lisa is awesome. She kept me informed the whole time having my car in the shop. Over and beyond my expectations. Car looks wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase