Reviews
The staff at Schomp Mini is amazing!
The staff at Schomp Mini is amazing! Everyone was nice to us from the sales to service staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy that our Schomp MINI team earned your five stars. Thanks, Manda!
They don't fix my car and they offer to fix it or return
They don't fix my car and they offer to fix it or return my money I Spend 1600 dollars they don't fix my 2016 countryman
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Geno, I'm sorry to hear about your experience with the service on your 2016 Countryman. We aim for complete customer satisfaction and it sounds like we've fallen short here. Let's discuss this further so that we can work towards a resolution - please reach out at your earliest convenience. Thank you, Michael Catarata - Service Manager - (303) 785-0155
What an easy, professional experience!
What an easy, professional experience! Lisandio was very responsive to my initial email request. In fact, I had multiple appointments to test drive vehicles at other locations. I decided to go to Lisandio as my first stop because of his quick, professional response.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Katie, it's great to know that Lisandio and our team at Schomp MINI were able to provide you with a professional and efficient experience. We appreciate your feedback!
We had a great buying experience at Schomp Mini.
We had a great buying experience at Schomp Mini. Licandio was very responsive to our inquiries, sending videos of our prospective car and keeping in communication with us while we waited for our car to go through one last inspection. This is our second Schomp buying experience and I find they have the best prices and employees I enjoy working with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that you had a great buying experience with us at Schomp MINI, and we appreciate your continued support! Our team is always here to provide responsive service and make sure our customers are well-informed. Enjoy the ride in your new car!
Everyone at Schomp Mini is top notch!
Everyone at Schomp Mini is top notch! Christian my service manager and Adrienne, my service technician were very professional and ultra communicative. I liked this company so much that I returned 2 days later and traded in my 2013. Countryman for a 2024! My salesperson, Charlene spent so much time with me throughout that process making certain that I was happy with every aspect of my trade in and purchase. I am a Schomp customer from here on out!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that our team at Schomp MINI provided you with top-notch service and made your trade-in process smooth. We appreciate the shout-out for Christian, Adrienne, and Charlene! Thanks for choosing us - we look forward to serving you in the future! Enjoy your new 2024 MINI Countryman!
I will start by saying I am very happy with my Mini.
I will start by saying I am very happy with my Mini. I came in on a Friday afternoon. The sales person I had been texting with was busy. Everyone I encountered was very friendly and another associate helped me with test driving the vehicle. I did have to wait several hours to complete the cash purchase. At this time it was quite late. My car was sent for detail but it was assumed I wasn’t taking it that night because it was so late. My key was in the locker of the employee but I was provided the spare and the key was mailed to me. I was hoping at some point someone would go over some of the features of the car. I’ve purchased a certified preowned Mini in the past and was given a very nice walk through of the vehicle. In this instance I was given my car and I was literally the last person at the dealership. I wasn’t comfortable sitting alone at night in the parking lot trying to learn about my vehicle. It was snowing and I had an hour drive home. I’m still trying to learn the nuances of my Clubman and set myself as primary driver. Overall I feel as though my experience is probably the exception, however, I’m not sure I would purchase another vehicle here based on this experience.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know you're happy with your MINI, but we apologize for the less-than-stellar purchasing experience. We strive to provide a thorough and informative process for all our customers, so it's disappointing that this wasn't reflected. If you'd like additional assistance or explanations about the features of your vehicle, please don't hesitate to reach out directly. Thank you, Jeremiah Hooley - General Manager - (303) 734-7587
Bought a WRX from here on a Saturday and overall a good
Bought a WRX from here on a Saturday and overall a good experience. We had a question about a recall and questions were answered in a timely manner. Jessica Blake provided great service. Next time we will go early and on a Thursday in the AM. That way everyone can go home on time:)
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Maria, we're glad to know you had a good experience with us at Schomp MINI and that Jessica was able to assist you. We appreciate your feedback about the timing of your visit - looking forward to seeing you next time!
Noah was very helpful, knowledgeable, and patient
Noah was very helpful, knowledgeable, and patient throughout the whole purchasing process. He explained every step & answered my many questions. Not once did I feel pressured or rushed to buy. Noah is definitely an asset to Schomp Mini. Thanks Noah for the excellent customer service. I truly hope the service department shines as bright as the Sales team.🤞. Dawn R
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dawn, we're so glad to know that Noah provided you with such a positive experience at Schomp MINI. We'll make sure your kind words reach him! Enjoy your new ride and don't hesitate to reach out if you have any more questions in the future.
Stress-free process.
Stress-free process. Explained the process and everything was as expected. Great customer service and easy sales process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know your experience at Schomp MINI was stress-free and straightforward. Thanks for sharing your feedback about our customer service and sales process!
It was a pleasure working with T, from the very first
It was a pleasure working with T, from the very first info request until driving off the lot in my new MINI.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you had a great experience from start to finish at Schomp MINI! Enjoy your new ride and thank you for the positive review!