Reviews
Professional, relaxed and happy
From the moment we walked through the door we were met with smiling faces, helpful people - people who truly love their jobs. Our experience was 'no pressure' selling and enjoyable. Thank you for the great experience and special thanks to your sales staff, especially to Noah - who made it easy for us to purchase a new mini.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Dana, and congratulations!!
Awesome!
Excellent customer service! Gabriel Anderson and Zak Sheldon are very friendly, personable and professional. Me and my friends loved the drink station, it makes the wait easier. Bought a CPO mini and I am very happy with the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful to hear, Cchaix! Glad you enjoyed your experience with Gabe and Zak, and loved our drinks, too!
Fika sales person, Zak, and Jeff at the service person ver
i think the dealership, the sales, and the service has been very excellent. Jeff in service, Zak, and Fika they all did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Jay! We appreciate the honor of having you as both a MINI sales and service client.
Swift and smooth
Dealing with Schomp Mini and my sales associate Lana Hamzic made this an extremely enjoyable experience. I am in love with my new Mini Countryman S and I could not have had a more pleasurable experience from finding the right one for me to driving it off the lot! Thank you Schomp Mini and Lana! You have just earned a customer and advocate for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JohnnyMac, this is awesome!! Thank you for your recommendation and kind words re: Lana on all fronts!
R Walker
Asked about a truck through Cars.com said they would have somebody contact me but they never did.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent customer service and professionalism!
I have done business with Ralph Schomp Mini for over 10 years due to the consistent and excellent product, maintenance, and friendly customer service. I have always felt well cared for during my visits and appreciate the peace of mind so I can motor stress free. The sales and service teams are a great asset to combine with a fun car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Joy! We so much appreciate your loyalty to both sales and service departments.
Love my Cooper
Gabriel (sales person) and John (sales manager) did a great job demonstrating the vehicles I wanted to look at. I was provided a very fair trade-in valuation on my VW EOS. Financing terms were perfect, rate and length of payment. A noise was detected during test drive. After service evaluation, the cost to repair the vehicle was $2,200. Rather than attempt to switch me to another vehicle, the dealership ate the entire repair in order to ensure that I could take delivery of the vehicle that I wanted. Great job Schomp Mini
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So glad to hear - thanks for your kind words, and we're happy everything was able to work out well, all the way through the process.
Do not buy or service a mini in Highlands Ranch.
Unless you want an unacceptable inspection, broken parts, unreasonably expensive service, unreliable staff, or constant visits, DO NOT USE THIS DEALERSHIP. My experience was absolutely unacceptable. They broke my mirror, didn't wash my car after service, charged me $2,000 for awful service (which I need to have serviced AGAIN). They have unreliable staff who rush through work and still charge $140/hour. Everything about this dealership was not okay. Fix your stuff MINI.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Unexpectedly Exceptional Service!
I contacted Schomp Mini to look at a used Mini Countryman for my daughters first car. The car we looked at was not quite right, but the salesperson, Adrian, said he would look out for the perfect car for us. Within two weeks, he had found one that had just been traded in. It was perfect. Due to personal circumstances, the financing was difficult, but Adrian and his team worked through all the issues in a very respectful and private manner. He was always in contact with me, gave me heads up frequently, and let me know all of the stumbling blocks. Once they had financing sorted out, they continued to look for better options. I went in to sign the papers once all was ready, Adrian was not available but I had the pleasure of meeting Lana and she spent hours with my daughter and I to make sure we were fully satisfied and knowledgeable of all the options, warranties, etc. There was no pressure at all, everyone I dealt with was honest, open, and seemed genuinely happy. The whole atmosphere was great - I have never experienced such an amazing car purchase. Thanks Adrian, Lana, and Schomp folks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and congratulations to your daughter on her new Countryman! We're glad Adrian and Lana were able to exemplify such a thorough process to you both.
Positive and professional experience
Ralph Schomp MINI has a modern new facility with friendly knowledgable staff and extensive inventory. The purchase and service experience is well orchestrated. I recommend Schomp for MINI, BMW and Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is fantastic - thank you, Jed! Enjoy your beautiful new car!