Schomp Mini

I came there to buy a Forester I was told they couldn't find it. Fabian Folker my sales rep work really hard on locating the Forester eventually she found it. I didnt have to wait long Exellent customer service in my book.

DO NOT EVER DO BUSINESS WITH THIS DEALERSHIP. CROOKS. I'll just sum it up for you: -After a month of owning the car, received a call that the interest rate was being doubled (despite the fact that the agreement had been signed already with a lower rate), and if we did not agree, then the car would be towed. -Was promised a Visa gift card because of a promotion; once the deal was signed, no one "was the one to deal with that". -Was promised to have the new car delivered, and was strung along for over 5 hours beyond the window of time because "no one was around to bring it"; when we left to go pick it up ourselves, we called to say we were on our way; after 30 minutes of no answer, we were finally told that, oh by the way, it was suddenly on its way, and that we needed to just turn around. -Received inappropriately informal text messages and emails from Jake, the guy who originally made the "deal". These are just the main points in a concise fashion. I.e. could expound, but you get the gist. I look at situations like this and wonder what the owner would think if he knew his business was being represented and conducted in such a disturbing fashion. Stay away. Stay away from this dealership.

Purchased a 2004 Toyota Sequoia. We traded in our perfectly good MINT shape, Honda Del Sol (our Honda had NO PROBLEMS - you could eat off it's engine) yet, we still had to pay an additional $8,000 vs keeping our paid of Honda (I am an idiot). First red flag should have been the reason I said no to our purchase. Right after the purchase, we had to have it in for service for the AC fan.....a loud noise determined the fan needed to be repaired by their service. They did not charge us for this repair...so I can not say this was a bad thing. But right after....we learned they cleared a check engine light before they sold the vehicle so they could sell it without having to put more money in before the sale. I feel so cheated and lied to. I have never had a sale like this before and have always trusted people. I guess I am a trusting dimwit! Now, AGAIN we have to have it in for service....we don't even have our plates yet and we have to put $800.00 into the thing. I am sick to my stomach! I will never purchase a used vehicle from a dealer again!

I have always been a fan of Ralph Schomp as an organization; however, I would not recommend its Mini location. Having been a customer of Ralph Schomp Honda in the past, I had high expectations for my experience when I visited the Mini location. At the Honda dealership I have always been addressed with friendliness and enthusiasm. However, I experienced almost the opposite at RS Mini when I visited to test drive a 2012 Acura TSX in June 2015. When I first arrived to the dealership, I found the vehicle on my own and then went inside the showroom to speak with a sales advisor. The advisor who assisted was somewhat nice, but he had been on the job for only a week and was very uninformed and seemed to not know what he was doing/saying. The test drive was awful because the vehicle was filthy and had a foul odor. After the test drive I worked with a different advisor (Jake) who had informed me that he would have the car detailed to eliminate the smell so that I could come back the next day to view and test drive it again. However, when I returned the next day, I had to wait almost 10 minutes in the showroom before anyone paid me any attention (even though there were sales associates/advisors standing around and joking with each other). When I asked to see the TSX, I was informed it had not been detailed because they were not sure how serious I was about the purchase. I was extremely angry because I was liked the vehicle and was looking forward to seeing it clean. I was told by the finance manager, Shawn, that he was taking the car to detail and would phone me at 10am on Friday (June 19) the next morning so I could come back and see it clean (I am writing this review at almost 3pm on Friday, June 19, and I have yet to hear from anyone from Ralph Schomp). This prompted me to leave Ralph Schomp Mini and visit Courtesy Acura down the street, where I ultimately purchased a very similar TSX in much better condition. I will continue to do business with Ralph Schomp Honda, but never again will I consider Ralph Schomp Mini.

I love the small mini service drive! They are fast with my oil changes and go above and beyond! Waiting area is nice also!

I've always heard of the Ralph Schomp service dept being excellent, but it's much more impressive to see firsthand. These guys took great care of my mini. Very thorough and quick. I will recommend to everyone.

From the moment I called all the way until I drove off the lot, this staff was so friendly. Truly delivered a great experience.

was able to get everything done with my oil change and tires roasted. great costumer service and they even washed my car.

The only place I get my mini serviced. The staff is so kind, I strongly recommend.

I got my car serviced there and it went really smooth. They had me in and out very quickly and everyone was very nice and professional. My car is running like a champ again and I'll definitely go back again.