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2016 state dealer award
View 7 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2016 Lincoln MKX

Very positive experience. Ashley was a joy to work with. Only have had the Lincoln a week, so far I?m very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Keith Harrington, we are so pleased you enjoyed your visit to the Kendall Auto Mall!

Bought a Cruze and an Equinox

My salesman was Scott Larsen. We have purchased two cars from him in the last few years. We will not go anywhere else. He is the best and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle. It?s wonderful to hear that Scott was able to provide you with the excellent experience we strive to provide all our customers.

Buyer

Branden was outstanding throughout this entire purchase process. Preston also was very helpful on processing paperwork on this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you sharing your positive experience with Brandon during your recent purchase!

kevin

Great Dealership to work with. George Nelson was upfront and easy to deal with. Answered all my questions and made the buying process very easy,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your feedback about your experience with George. Take care!

Not worth the trouble

First I was amazed at how incompetent the finance staff is. I was misquoted on price/discounts and when it was discovered all she could do was laugh. Then I was LIED to and told my car was not worth more than they were offering, which is my fault for buying into it, only to find out they made a 130% profit on the re-sell. I had positive experiences in the past when it was Edmark so I probably allowed that to let my guard down. But after this I will never go back. I have even told quite a few people who were considering them to not go.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

We apologize for the delayed response in getting back to you. We've had some technical issues that are being addressed. We regret to hear about this experience with us. We would appreciate the opportunity to speak with you in further detail, so please reach out to our General Manager, Norm, at 208-880-8888.

2019 GMC 3500

Steve and Matt were a delight to work with and made us feel they really did care about us and did everything possible to get us the truck we wanted. They had the best price, but it was their level of inventory that brought me there, even though they are not the closest Dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Reed Borup, we're happy to hear you had such a positive experience with our team!

Kendall Kia is great

The facility was nice, the salesman was nice and they really helped us and didn?t push us into anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kai Hyland, we are very happy we could provide you with a positive experience!

Kia telluride

I appreciated a easy goong salesman, a clean dealership, a knowledgeable finance manager to make the numbers work. And I love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heather Justice, thank you so much for the positive review about the Kendall Auto Mall! Please don't hesitate to reach out if there's anything additional we can do for you.

Austin

I would recommend to go through Zach Yoast. He was a very truthful salesman. Zach helped me with all my questions and ideas about my truck that I bought new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Austin Milburn, thanks for your praise and kind comments about our Zach Yoast. If you have any further questions, please give us a call. We're always happy to help!

Service

I have had my car serviced at this location for years. Always dependable, always stand behind their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Darcia Johnson, we're glad you had such a wonderful experience with us! Thank you again for the great review!