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2016 state dealer award
View 7 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great people!

Friendly, personal and honest. Dana C. was fantastic to work with, as was Tim C. Best deal I have ever made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David Van Houten, we're happy you found our staff to be so supportive during your experience here at Kendall Auto Mall. We hope to see you soon!

service

Customer service is excellent. They informed me thoroughly of cost, and time frame for service to be performed. Gabe answered my questions and took care of any concerns I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing your service experience with Gabe. Have a great day!

Pretty satisfied

The purchase experience was pretty streamlined without a lot of the smoke and mirrors of car buying days of yore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Douglas Waski, we are very happy we could provide you with a positive experience!

Traverse Purchase at Kendall Superstore, Nampa

Excellent customer service from Zach, our sales person. The entire process was a pleasure and I got the car I was after.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car! It?s wonderful to hear that Zach was able to provide you with the excellent experience we strive to provide all our customers.

Kendall Surpasses ALL Expectations

This is our 2nd lease purchase at Kendall Kia in Nampa Idaho. I will never go anywhere, but to Kendall! Customer service is always TOP NOTCH!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Much better

After my last review I am happy to be able to turn most of it around due to the selling agent's working overtime to make this a much better experience. Thank you SL for all your hard work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you enjoyed your visit. Have a wonderful day!

Best deal on a Chevy Silverado

I had the best car buying experience in 40 years at Kendall in Nampa, ID. I live in Oregon, but was willing to travel to the next state due to the deal and courtesy at this dealership. My salesman, Dustin Seward is a professional and we settled the price of the new vehicle and the value of my trade in by email and telephone. When I arrived at the dealership, my new vehicle was fully prepared and the time required to sign documents was at a minimum. I also met the vice president of the dealership, and appreciated the time he spent with me in spite of his busy schedule. He manages by "walking around", which insures he has the pulse of his business and jumps in to assist his staff whenever needed. I cant say enough about this experience, and I plan to return when I am in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for making the trip all the way from Oregon for your car purchase!

3500 denali

A very positive experience! Sam Tanzer was great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raymond Mcintier, we're glad you had such a wonderful experience with us!

kia soul

The sale went smooth and quickly. I have no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steven Rule, we are glad we could help. Take care!

2019 2500 HD

Our salesman dustin and the finance guys were very helpful and made the whole thing enjoyable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary Bell, thanks for your praise and kind comments about Dustin and our finance team.