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Peterson Auto Group

(4,252 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 252-1368 (866) 252-1368
Used (888) 294-7509 (888) 294-7509
Service (208) 957-5194 (208) 957-5194

Reviews

(4,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service

Chris Jensen was our sales person at Peterson Toyota. We had our hearts set on another Honda CRV, but after dealing with Chris, we left with a 2018 RAV4 and are very happy with our choice. Chris was very helpful and knowledgeable. He answered all our questions without hesitation and led us through the process skillfully. Chris is our "guy" from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deal with Dale!

Took my 06 rav4 to Peterson for some warranty work during the summer. Then in Sept. we decided we wanted to upgrade from the ‘07 Tacoma. Mr Mickey in WebSales mailed some info and set us up with an appointment with Dale Pagoda. He was very knowledgeable and helpful with our double trade-in, and tho the color we wanted was not available, they searched and found the Barcelona Red 2018 TacoMa we desired. I had searched the web for prices and had a figure in my mind, and Dale could provide the vehicle at very close to my figure without any negotiation or arguing. It was a very pleasant experience and as a Toyota fan, I will recommend Peterson’s Toyota without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service

Anytime I take my car in, not only does it come back fixed properly but it also comes back cleaner than I left it. Ryan worked with my warranty company to make sure everything was rightfully covered and also made sure to get all of my recalls taken care of. Overall great experience and I’d definitely recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jake McArthur listens!

If you're looking for a lighthearted, genuine approach to buying a car and don't want to feel pressured into buying a car ask for Jake McArthur. He is so knowledgable, seems like he is there just for you, focused on listening to what you are looking for and then he goes to the lot and finds your perfect car. That's what he did for us! We couldn't be happier with our purchase. Thank you Jake.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Van Vandenburg

Amazing experience as always with Peterson Lexus. Van was great to work with. He was patient and helpful through the entire process. Definitely recommend Van at Peterson Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Service

The folks at Peterson are always very helpful and attentive! thanks for keeping my car tip top! You guys are so awesome I'm upgrading today to a newer model (thanks Marlon, lol).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2018 RAV4 Hybrid

Just purchased yhe RAV 4 Hybrid as i wanted an SUV i had 2015 hybrid Camry so familiar with hybrids. I purchased at Peterson Toyota it wad a smooth and easy purchase. I worked with Tony Peck great salesperson he was very personable and friendly would buy from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Totally pleasant purchase experience

Two year quest to acquire p/u truck results in purchase of 2018 Toyota Tacoma 4 WD SR from Peterson Toyota, Boise with Rick Boehs, Shawn Lancaster, Rob Dennison and "Troy". Being a car enthusiast who enjoys the "hunt", I consider Mr. Rick Boehs to be the opposite of the stereotypical auto salesperson. Rick is kind, professional, calm, knowledgeable and patient with the customer. While I requested to call in the "closer/higher authority" in Shawn Lancaster to squeeze the dealership for more value, Rick Boehs was instrumental in getting me my target deal on the truck I researched and wanted. Have already established good start with parts department guy "Earl" on preventive maintenance items for my use. Bravo Zulu (B.Z.) Peterson Toyota. MAA, USN Retired

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First rate truck buying experience

Shopped dealerships in Boise are past 2 years searching for the right p/u truck. Typically cruised lots on Sundays or times when sales people not around. Met Rick Boehs 3 months ago at Peterson Toyota and resulted in purchase of 2018 Tacoma on my terms, no sales pressure or pushing me to buy. Entire purchase was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tonya Stroup is always a pleasure- an amazing worker!

After bringing in my car several times for a break issue, Tonya made sure that this was finally addressed! She is extremely hard working, understands the importance of providing excellent customer service, and always follows up with a smile. Tonya is a great asset to the Boise Peterson BMW location!! Kudos to you Tonya!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.