Reviews
I bought a car from here last night and was very pleased
I bought a car from here last night and was very pleased with my service. The whole process was made easy by my salesman, Stacey, whom I would recommend for a non-aggressive and pleasant experience… from beginning to end. Highly recommend this place!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your experience! We’re thrilled to hear Stacey made the process easy and enjoyable for you. Congratulations on your new car, and thank you for recommending us!
Responded quickly and was willing to work with me on the
Responded quickly and was willing to work with me on the selection of a vehicle. Due to the distance from the dealership I did not find a suitable vehicle for which I was willing to make the trip.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your honest feedback! We’re glad to hear our team responded quickly and worked with you during your search. While we’re sorry we didn’t have the right vehicle this time, we’d love the opportunity to assist you again in the future. Let us know if anything changes—we’re here to help!
From the time we took our test drive to the time we made
From the time we took our test drive to the time we made our purchase two days later Keith Jensen was professional yet personable, honest and accommodating. It was one of our best car purchasing experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We're glad to hear the process was smooth, honest, and accommodating from start to finish. It means a lot to know it was one of your best car-buying experiences. If we can assist with anything else down the road, please don’t hesitate to reach out. Thank you for choosing Peterson Toyota.
Very easy.
Very easy. Found the car I wanted on line at a good price and the financing I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re glad to hear you found the perfect car online at Peterson Lexus and that the financing worked out just right for you! Thanks for choosing us and for sharing your experience.
Purchased vehicle september 2024, Vehicle had only 1 key,
Purchased vehicle september 2024, Vehicle had only 1 key, they promised me second key. They weren't able to provide me second key told me to go to my local cadillac dealer and get one and they will reimburse me. After 5 months of calling Anothony (sales manager ) still didn't reimburse. Anthony won't even return calls.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're very sorry for the delay and the frustration you've experienced. You should have received timely fot’s clear we dropped the ball here, and we take full responsibility. We understand how disappointing this situation has been, and we’re working to make it right. A reimbursement check is on its way, and we truly appreciate your patience. If there's anything more we can do to restore your trust, please don’t hesitate to reach out.
My 3rd car from Peterson Lexus and 20th from the Peterson
My 3rd car from Peterson Lexus and 20th from the Peterson group. Always treated like royalty. Great service and auto body department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your incredible loyalty! We’re honored to have helped you with your third car at Peterson Lexus and your 20th with the Peterson Auto Group. It means so much to us that you feel treated like royalty. We’ll keep working hard to provide you with outstanding service and care—both in sales and our auto body department!
Salesman was very understanding and showed us the actual
Salesman was very understanding and showed us the actual car that we had come to see. Was not pushy, which was greatly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience! We're glad to hear that your salesman was understanding and provided a pressure-free experience while showing you the exact car you came to see. We appreciate your feedback and hope you enjoy your new vehicle!
I recently purchased a new LX600.
I recently purchased a new LX600. Caden and Talia were very helpful and made the purchase easy and quick. I appreciate them. When I returned to have the front license plate bracket attached (my LX didn't come with one), Chris in service happily installed one right away and even screwed the plate on. No waiting or messing around. Chris is exactly what I think of when I imagine an ideal Lexus team member. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new LX 600! We're so glad Caden and Talia made your purchase experience smooth and easy. And a big shoutout to Chris in service for going above and beyond to take care of your front plate installation right away! We truly appreciate your kind words and your trust in Peterson Lexus. Enjoy your new ride, and let us know if we can assist you in the future!
Tucker was great and help tremendously.
Tucker was great and help tremendously. Everyone involved chipped in and made sure I was satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible experience, do not recommend.
Horrible experience, do not recommend. I have reached out to so called Internet Relations Specialist Makayla Bullis to ask for availability of a Toyota Venza. She sad that they have a policy of $1,000 NON-refundable deposit on a car that is still in transit. On top of it, in order to connect me to a sales person they need my driver license/address and phone number. Seems like a scam and waist of time.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car