Reviews
New car purchase
I recently purchased a new SUV at Peterson's Toyota in Boise. I spent a lot of time online chatting with Beth Foote about my needs, wants and desires to narrow down my car search for the test drives. Tony Ramos helped me pick out the perfect car in a timely fashion. The car was detailed and ready to go when I made my final decision making the purchase quick and easy. I would buy another car from Peterson's Toyota with Tony and Beth's help again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional service
Curtis and his team are fantastic. They did an amazing job detailing my car and Curtis as always is friendly and professional. I will always take my car to Peterson BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repair and check up
Efficient work, great customer service! Excellent lounge to wait for the car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service Department
This is my first good experience with a dealership and their service department. Look online for service special coupons. They have some really good deals, with great mechanics, and excellent customer service personnel. Marie was especially nice and I felt like I was in good hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service after the sale
I took my 2015 Corolla in for its 20,000 mile service. Everything was explained to me in detail and I was in and and out of the service department in 30 minutes. Thanks for the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Curtis is the best
Other bmw mechanics I had gone to could not solve an electronic problem. The car would not start. Curtis and crew fixed my car and gave me a price that was far below what others had quoted. I will buy my next bmw on advice from Curtis. I know I can trust him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
TODD CLARK SERVICE CONSULTANT
TODD CLARK IS OUR SERVICE CONSULTANT AND IS A TRIPLE AAA SERVICE CONSULTANT. TODD IS A MAN OF INTEGRITY AND HE CARES ABOUT HIS CUSTOMERS. DUE TO TODD'S INTEGRITY AND HONESTY WE DO NOT DOUBT HIS WORD WHEN AND IF HE INFORMS US THAT REPAIR SERVICE IS BEING SUGGESTED. WE HAVE BEEN A CUSTOMER OF PETERSON TOYOTA FOR THIRTY YEARS.------------JOEL AND SHERRYL W
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good dealership
Had a nice experience with this dealership. Steve Hartman was knowledgeable and put together a fair deal. Much better experience than I've had at other dealerships and will likely return for my next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience on every level.
Very knowledgeable employees on every level. Recently moved to Idaho, and have always received great service with Toyota in California,so I'm very happy to see I'll be receiving competent, friendly dealings with Peterson Toyota. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pre-Holiday Purchase Was Completed in a Timely Manner
Our experience with Casey Cook in purchasing a 2016 Prius could not have been better. He was respectful of our limited time while providing us with complete information about the purchase. He informed us of several paths to take in financing our new car as well. HIs follow-up calls to assure us of his continued availability in the weeks after the purchase were appreciated. We expect to take him up on his offer once the Holiday rush is over!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car