Reviews
Nice staff but no solution given
The service staff was great however the only issue I brought the car in for was not solved so I am still not able to use the garage entry system the car is equipped with even though I replaced the garage openers with new and my other two vehicles ( Mercedes and Ford) work great on all 3 doors.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Recommend Peterson Toyota Scion
Shopping for a new car can be an uncomfortable and trying experience. I have to say that was not the case this past week. Mike Matthews and Selver Cecunjanin at Peterson Toyota Scion, in Boise, Idaho, spent a full day with my wife and me helping us find the perfect car for us. In fact, we ended up purchasing two new cars that day. All said and done, Mike and Selver went the second mile to be sure we were happy with the cars, the financial arrangements, and introduction to the service department. I can highly recommend Peterson Toyota Scion and these two individuals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Parking Light Replacement Bulb
Our parking light bulb service indicator light came on while we were driving in town. We stopped by Peterson BMW to have it fixed. We assumed we would have to leave the car with them at least overnight. Rafael (our service technician) told us that they may be able to replace the bulb quickly if it was the side marker bulb and not an inner bulb that requires removing the bumper and headlight assembly. I told Rafael that we were getting lunch anyway and he said he would call us to let us know if they could do the job today. Within 20 minutes Rafael had called me and said that the bulb was replaced and that we could pick up the car. He also said that they would have it washed for us, too! Rafael was professional, friendly and very knowledgeable in providing information that allowed us to be on our way in a timely manner without wasting a day waiting or driving back to pick up our vehicle! Much appreciated!!! Great people and service as always from Peterson BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Curtis is the best! He is always helpful and wonderful to work with. I trust him and that is important to me. Thanks Peterson BMW for hiring Curtis! Thanks to the technicians as well for keeping my car running smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
I've been taking my BMW 750i to Peterson BMW for more than two years and their service has been consistently excellent. Their service reps are professional, reliable and extremely trustworthy, and the service results are just what you would expect from a BMW dealer -- outstanding. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Replace driver-side airbag.
Fast, polite. Fast polite. Checked out the new BMWs in the showroom. Can't believe how expensive they are. And they all have run-flat tires which are notoriously low mileage and very expensive to replace.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Was a always good service and Cortney was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Toyota Pickup 1989
I came in to Petersons yesterday to have my Truck repaired. Courtney does a fantastic job,every time I come in. She always puts her Customers first. I trust her and I will always come to Peterson Motors, for my truck repairs. Thank you Courtney. John P.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peterson Toyota, Boise
Great all around experience so far! Sales wasn't pushy at all and service department is second to none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Regular Service for Toyota Tacoma 2001
I always have my pickup serviced at Peterson, and they always take excellent care of me and my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase