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Peterson Auto Group

(4,248 reviews)
Visit Peterson Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 252-1368 (866) 252-1368
Used (888) 294-7509 (888) 294-7509
Service (208) 957-5194 (208) 957-5194

Reviews

(4,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice staff but no solution given

The service staff was great however the only issue I brought the car in for was not solved so I am still not able to use the garage entry system the car is equipped with even though I replaced the garage openers with new and my other two vehicles ( Mercedes and Ford) work great on all 3 doors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Recommend Peterson Toyota Scion

Shopping for a new car can be an uncomfortable and trying experience. I have to say that was not the case this past week. Mike Matthews and Selver Cecunjanin at Peterson Toyota Scion, in Boise, Idaho, spent a full day with my wife and me helping us find the perfect car for us. In fact, we ended up purchasing two new cars that day. All said and done, Mike and Selver went the second mile to be sure we were happy with the cars, the financial arrangements, and introduction to the service department. I can highly recommend Peterson Toyota Scion and these two individuals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Parking Light Replacement Bulb

Our parking light bulb service indicator light came on while we were driving in town. We stopped by Peterson BMW to have it fixed. We assumed we would have to leave the car with them at least overnight. Rafael (our service technician) told us that they may be able to replace the bulb quickly if it was the side marker bulb and not an inner bulb that requires removing the bumper and headlight assembly. I told Rafael that we were getting lunch anyway and he said he would call us to let us know if they could do the job today. Within 20 minutes Rafael had called me and said that the bulb was replaced and that we could pick up the car. He also said that they would have it washed for us, too! Rafael was professional, friendly and very knowledgeable in providing information that allowed us to be on our way in a timely manner without wasting a day waiting or driving back to pick up our vehicle! Much appreciated!!! Great people and service as always from Peterson BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Curtis is the best! He is always helpful and wonderful to work with. I trust him and that is important to me. Thanks Peterson BMW for hiring Curtis! Thanks to the technicians as well for keeping my car running smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

I've been taking my BMW 750i to Peterson BMW for more than two years and their service has been consistently excellent. Their service reps are professional, reliable and extremely trustworthy, and the service results are just what you would expect from a BMW dealer -- outstanding. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Replace driver-side airbag.

Fast, polite. Fast polite. Checked out the new BMWs in the showroom. Can't believe how expensive they are. And they all have run-flat tires which are notoriously low mileage and very expensive to replace.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Was a always good service and Cortney was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Toyota Pickup 1989

I came in to Petersons yesterday to have my Truck repaired. Courtney does a fantastic job,every time I come in. She always puts her Customers first. I trust her and I will always come to Peterson Motors, for my truck repairs. Thank you Courtney. John P.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Peterson Toyota, Boise

Great all around experience so far! Sales wasn't pushy at all and service department is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Regular Service for Toyota Tacoma 2001

I always have my pickup serviced at Peterson, and they always take excellent care of me and my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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