Reviews
Write a reviewLino Serrano at service dept. is the best always! He...
Lino Serrano at service dept. is the best always! He knows what I need and get it done perfectly by the time I expected. South Bay mini moved building and it is cool.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SERVICE VISIT
HIGHLY RECOMMEND SOUTH BAY FOR ALL YOUR SERVICE NEEDS. WAS IN AND OUT IN HALF A DAY. CAR WAS WASHED AND CLEAN WHEN I RECEIVED IT.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lino is the best!!! Always so kind and helpful!!! He is...
Lino is the best!!! Always so kind and helpful!!! He is always ready to help ! Gets the job done! He is excellent! Thank you Lino for all your help always !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience, one of my best to date! Tracey is a...
Great experience, one of my best to date! Tracey is a true pro - trustworthy and a true pleasure to work with! I highly recommend Tracey for your next Mini purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Great Experience. We bought a Used Mini Cooper Countryman for our daughter. We found the perfect car for her and made an excellent deal. Thank you to everyone at South Bay BMW / Mini.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a excellent experience to your dealership....
It was a excellent experience to your dealership. Specially your staff members. Miss Tracey Dodd is very a nice person. She gave me an excellent service. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tracey Dodd provided an Excellent Customer Experience!!
Tracey's customer service and patience is second to none! I am a very picky person and wanted a certain color combination and all the options that were available on the 2020 Mini Countryman. She searched and searched and delivered exactly what I wanted! I LOVE MY NEW MINI!! 🇬🇧
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lino makes it stress free every time. Top Man! ... needed...
Lino makes it stress free every time. Top Man! ... needed a repair after an accident. Problem found after a quick diagnosis. Loaner give end of the day cars ready. Perfection!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lino my service advisor is 5 Star!!I strongly recommend...
Lino my service advisor is 5 Star!! I strongly recommend South Bay mini... As a first time lease option, they always take care of all needs.
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent service
i have taken numerous unit to this dealership and every time i have taken a unit to this dealership Lino has been an excellent advisor and service is always fast and prompt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair