Reviews
Write a reviewLino was great. He was excellent at keeping me informed...
Lino was great. He was excellent at keeping me informed about what needed to be service before my maintenance warranty expire. Overall, every department meet my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always enjoy my experience at South Bay mini. I truly...
I always enjoy my experience at South Bay mini. I truly appreciate the excellent customer service. Everyone is friendly, knowledgeable and attentive. Thank you Halton! You’re service is excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service department here at SB Mini/BMW
As always, Lino is the man! There are lots of great and friendly people in the service department there. So glad the small café had a bite to eat also, really a life saver.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lino Serrano - Mini service
We've been working with Lino on our Cooper S for many years. Customer service is tough and can be thankless, but he has a professional who is always helpful, communicates well, while each time making the effort to make the service experience enjoyable and speedy. He's one of the best.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service techs are nice. Thanks again to Halton. Prompt...
Service techs are nice. Thanks again to Halton. Prompt service when not busy. Don't care for new dealer location sharing with BMW. Too congested.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
South Bay Mini has an excellent client service...
South Bay Mini has an excellent client service representative: Felino Serrano. He and the team work to get your service needs done right. Thank You!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lino is one of the best service guy in South bay mini...
Lino is one of the best service guy in South bay mini aside from the others who are awesome as well. Always giving the best service!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the early morning greeters to the folk that clean...
From the early morning greeters to the folk that clean the vehicle there is nothing but excellent people working toward the common goal...fixin it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Visit - Customer Service is the best!
Lino Serrano did everything he could to make my experience as painless as possible. Super-accommodating and eager to please. Also a joy to chat with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over 6yrs, we’ve been getting our lease car w...
Over 6yrs, we’ve been getting our lease car w SouthBayMini, we always feel we’re family. Excellent customer service Lino and Halton plus Jr
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
