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Larry H. Miller Toyota Murray

(432 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday Closed Closed
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award

Reviews

(432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Murray from DealerRater.

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You are awesome!!!!

I came in for an oil change and they gave me a great deal on my 30K mile service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ruth, Thank you for taking the time to leave us a review! We are glad you trust our service department for your vehicle's maintenance needs. We hope we can continue to serve you. Best Wishes, Lance Barraclough, General Manager

Review

Excellent. Did not take a lot of time to complete. I like the car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kenrick, We appreciate you taking the time to leave us a review! I am glad that you had a great experience with our store. We hope we can see you again in the future for any of your vehicle purchase or maintenance needs! Best Wishes, Lance Barraclough, General Manager

If you're looking for a car, look no further!

Everyone told me car buying was a hassle but from my experience at Larry H. Miller Toyota Murray I couldn't disagree more! Everyone I spoke to was helpful, friendly and quick to assist me however they could. I felt very well taken care of they gave me a GREAT price on the car of my dreams. Dennis and the other sales associates worked hard to get the best deal on the best car. I would recommend this dealership to anyone and everyone looking to buy a car. Seriously, one of the greatest experiences I could have ever asked for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kristen, Congratulations on the purchase of your dream car! We appreciate you taking time to share some feedback on your visit to our store. Thanks for the recommendation! I will be sure to pass this message along to Dennis and the team. Best Wishes, Lance Barraclough, General Manager

Toyota, Camry

Very efficient, fast and easy to access continued care for my Camry. I am overall very pleased with the employees that have taken care of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Susan, We're glad to hear that your are pleased with the customer service you've received, and we're thankful that you have taken a moment to share these thoughts! We look forward to seeing you next time. Best Wishes, Lance Barraclough, General Manager

80000 service

Great customer attention, job completed in a timely manor, great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joy, We appreciate you taking a moment to leave us a review. We're glad you can trust our service department to satisfy your needs. We'll see you next time! Best Wishes, Lance Barraclough, General Manager

Excellent!!

Excellent customer service, I will highly recommend them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joe, Thank you for taking the time to leave us a review and share some feedback! Glad to hear your visit went well. We look forward to seeing you again in the future! Best Wishes, Lance Barraclough, General Manager

Oil Change and inspection

Went in for the Oil Change and inspection. The service rep was awesome! I left my car there for about 5 hours. I just have one complaint that keeps occurring, at least these last 3 visits. I have been having to wait 45 minutes and one time an hour and a half for the paper work so that I can pay. This is unacceptable to me. This last time I had someone waiting for me outside my home. I got to the dealership at 5;15 and didn't leave until 6:20 PM. my car had been complete before I left my office to come down there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're sincerely sorry to hear this and we take your feedback seriously. I'd like the opportunity to speak with you further if at all possible. Please call me at (866) 685-5598. Thank you. -Traci Maxwell

Outstanding experience

Prompt and professional service. Outstanding experience every time! Service department. Is the best I've experienced. Always willing to go the extra mile! Sales department. Is fast friendly and outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sami, We appreciate you taking the time to share your experience at our store. Your business is truly appreciated, and we are glad we continue to deliver you the customer service you deserve. Best Wishes, Lance Barraclough, General Manager

Oil Change

Very helpful, however i was there almost 3 hrs for an oil change and software update recall . Thats a very long time !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Connie, Thank you for taking the time to share some honest feedback. We appreciate your business, and hope that our helpfulness will keep you coming back. Our apologies for the long wait. Best Wishes, Lance Barraclough, General Manager

Took Toyota Highlander in for service

Larry H. Miller service department did a wonderful job. From greeting us, fitting us into their busy schedule and helping my wife with Bluetooth. We live 170 miles away and we appreciated all the little extras that are done there. Worth the drive over!!!! That's why we have purchased several vehicles from them. Good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for your review and business! -Lance Barraclough, General Manager