Reviews
I have been leasing from Mark Miller Toyota since 2014.
I have been leasing from Mark Miller Toyota since 2014. I give them EXCELLENT and if there is anything to complain about- I still give them VERY GOOD!! 😁♥️
I have been leasing from Mark Miller Toyota since 2014.
I have been leasing from Mark Miller Toyota since 2014. I give them EXCELLENT and if there is anything to complain about- I still give them VERY GOOD!! 😁♥️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review! We sure do appreciate your business and feedback!
I have worked with Pedro a few times and he has always
I have worked with Pedro a few times and he has always been dismissive and shady. I like mark miller but this guy is sub par. He once tried to personally buy my vehicle off of me after hours following a massive repair bill he gave me. Not who I recommend to anyone.
I have worked with Pedro a few times and he has always
I have worked with Pedro a few times and he has always been dismissive and shady. I like mark miller but this guy is sub par. He once tried to personally buy my vehicle off of me after hours following a massive repair bill he gave me. Not who I recommend to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. We’re truly sorry to hear about your concerns and want to assure you that what you've described does not reflect the level of professionalism we expect from our team. While we do allow our service advisors to make offers on vehicles, this is only permitted after receiving proper authorization and approval from our sales department. Based on what you’ve shared, it does not sound like that process was followed, and we genuinely appreciate you bringing this to our attention so we can look into it further. If you ever need help with anything, please feel free to get a service manager involved. We're always eager to help address any concerns you have. If you with to work with a different service advisor, please let our scheduling staff know so they can get you with a different advisor. We truly appreciate your business, and thank you for bringing this to our attention. We hope to see you again in the future. Sincerely, Angela Gertino - Customer Relations Manager
Scheduled appointment was right on time quick and
Scheduled appointment was right on time quick and friendly service.. I need 5 more words.
Scheduled appointment was right on time quick and
Scheduled appointment was right on time quick and friendly service.. I need 5 more words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to post a review. We sure do appreciate your business and feedback.
Chris patiently took all my phone calls and answered all
Chris patiently took all my phone calls and answered all my questions. He was straight with me and solved my problems. The work was done quickly and efficiently. Thank you!
Chris patiently took all my phone calls and answered all
Chris patiently took all my phone calls and answered all my questions. He was straight with me and solved my problems. The work was done quickly and efficiently. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to post a review. We sure do appreciate your business and feedback.
Very good service and they treat the customers with care
Very good service and they treat the customers with care and concern. I highly recommend them for working on and repairing Toyota vehicles.
Very good service and they treat the customers with care
Very good service and they treat the customers with care and concern. I highly recommend them for working on and repairing Toyota vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We appreciate your business and feedback.
I have spent thousands of dollars over the years at this
I have spent thousands of dollars over the years at this dealership and have generally been happy with the service. Mark Miller has mostly steered me towards effective and beneficial services. However, this time they pushed a fuel injection cleaning service consisting of a fuel tank additive for $230. Reluctantly I agreed to have this service performed. Buyer’s remorse after researching the benefits of spending $230. My 4Runner, although it has 145,000 miles on the odometer, runs flawlessly. The consensus from my research is that this service provides little if no benefit if my engine is running well and has only a small preventative benefit at best. My observation is that this service is a borderline scam if your vehicle is running well. Pretty pathetic, 230 bucks to but a bottle of additive into your tank. Mark Miller can do better.
I have spent thousands of dollars over the years at this
I have spent thousands of dollars over the years at this dealership and have generally been happy with the service. Mark Miller has mostly steered me towards effective and beneficial services. However, this time they pushed a fuel injection cleaning service consisting of a fuel tank additive for $230. Reluctantly I agreed to have this service performed. Buyer’s remorse after researching the benefits of spending $230. My 4Runner, although it has 145,000 miles on the odometer, runs flawlessly. The consensus from my research is that this service provides little if no benefit if my engine is running well and has only a small preventative benefit at best. My observation is that this service is a borderline scam if your vehicle is running well. Pretty pathetic, 230 bucks to but a bottle of additive into your tank. Mark Miller can do better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We always encourage our customers to do their own research, and we appreciate that you’ve taken the time to share your thoughts. To clarify, our fuel injection service goes beyond a simple fuel tank additive. It involves the use of a pressurized cleaning system designed to thoroughly clean the fuel injectors, intake valves, and combustion chambers. This process helps remove built-up deposits and can restore engine performance and efficiency. It’s a preventative maintenance service, and whether or not to proceed with it is entirely your choice. We’re sorry you feel the service may be unnecessary or a scam. That is never our intention—we simply want to present you with all the options so you can make the best decision for your vehicle. We value your feedback and your business, and we look forward to the opportunity to serve you again in the future. Thank you again.
The service was thorough, D J was helpful and friendly.
The service was thorough, D J was helpful and friendly. I would recommend Mark Miller Toyota for any service on their car.
The service was thorough, D J was helpful and friendly.
The service was thorough, D J was helpful and friendly. I would recommend Mark Miller Toyota for any service on their car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We appreciate your business and feedback.
The Express lanes for standard services like oil changes
The Express lanes for standard services like oil changes and tire rotation are fast and convenient. No hassles like making appointments.
The Express lanes for standard services like oil changes
The Express lanes for standard services like oil changes and tire rotation are fast and convenient. No hassles like making appointments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to post a review! We sure do appreciate your business and feedback.
I had difficulty scheduling routine maintenance, but they
I had difficulty scheduling routine maintenance, but they recovered and served me well. They are very professional
I had difficulty scheduling routine maintenance, but they
I had difficulty scheduling routine maintenance, but they recovered and served me well. They are very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to post a review, and we're glad we were able to get everything taken care of. We sure do appreciate your business and feedback.
Friendly, helpful service advisor and efficient
Friendly, helpful service advisor and efficient completion of the work performed. LOVE this dealership and Service Department!!
Friendly, helpful service advisor and efficient
Friendly, helpful service advisor and efficient completion of the work performed. LOVE this dealership and Service Department!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We sure do appreciate your business and feedback!