Mark Miller Toyota

Second Prius I have bought from Mark Miller Toyota. Last one I traded in at 134,000. miles - had an excellent experience. Got another Prius as the first time around was so wonderful. I'm hooked for life!

I was driving on West Temple and ended up with a totally flat tire. I pulled into the Mark Miller lot and ended up on the opposit side of the service entrance. I couldn't drive any further so I got out my trustee jack and started changing the tire. Two service department employees that were on break heard me and came over and asked if they could help. I told them I didn't want to mess up their break but they were insistant that I allow them to change my tire out. It was only about 15 degrees outside so I sure was glad they insisted on finishing the change out. They put on the spare and then asked if I would like them to fix the flat. I told them that they had been on break and I really didn't want to mess up their break time any longer. They told me, your time is more important than ours and that isn't how we do business here, we would like to fix the tire if you would let us. I gladly let them take my car and the flat. They sent me to the waiting room and wihtin a short time they returned my car and had me on my way. What a great experience, Mark Miller should be proud of these employees. They took a lame situation for me and turned it into a positive outcome.

I purchased my 2008 Toyota Highlander Hybrid from Mark Miller dealership. I have taken it there for oil changes and now, to replace the 12 volt battery. I was impressed with how informed they kept me on the progress and cost to replace my battery. I also enjoyed the waiting facilities. Very comfortable. Each person I dealt with there, was friendly, and professional.

We purchased our Tundra from Mark Miller. We also own a Tacoma bought from another dealer. No matter which vehicle I bring in for service I am treated with the same respect and courtesy. They do not make us feel bad for bying a Toyota from another dealer. They are always pleasant and friendly, get me in and out and always take great care of me! We will definately consider our next vehicle being purchased at Mark Miller Toyota Downtown!!

The employees stayed extra late as i was coming from out of state. The guys i worked with were friendly and Danny Gesen (the finance guy i worked with) was awsome, showing me all my options and what they would do to my payments. The only negative was the car was over priced and i felt they under paid me for my trade in (they are selling it for twice what they gave me for it and it was not a cheap car.)

Mark Miller has earned my respect ever since we first bought a used Four Runner not from him, but they fixed every thing that was covered under the warranty. Yes he is not the cheapest in town but I have found these guys to be the best. They have fixed correctly was needed and in time everytime.

I came to Mark Miller from another toyota dealership and have been treated exceptionally well at Mark Miller. Angela takes care of everything my truck needs, keeps me posted and makes sure I understand what needs to be done as well as what can be delayed. The Mark Miller facility is comfortable, enjoyable and relaxing.

I needed to replace my totalled car and was apprehensive about purchasing it from a dealership. A number of people at work told be about dishonest dealership who could not be trusted. Two however told me about their great experience with Mark Miller. I was apprehensive. I checked out their used cars on-line, found one I was interested in, called to see if I could drive it, and went in. When I went in the man I spoke to was not there but another young man, Gavin, a sales rep., showed me the car I was interested in. I was there about an hour test driving and learning all about the car. Not at any time did Gavin pressure me to buy, even when I said I would have to think about it. It sold that night. A few days later I again called Gavin about another car that I test drove. Again he gave me a ton of information about that car in particuilar and in general. Again, he did not pressure me, which made it easy to think and make up my mind. I bought the car and have been very happy with it. Gavin called a couple of days later and encouraged me to let him know if I had any questions or problems with the car. Can't get much better than that.

Spencer Williams at Mark Miller Toyota is phenomenal to work with while buying a car! He makes sure you are taken care of in any way that he can. He is very personable and very supportive of the customer!! I would highly recommend Mark Miller Toyota and working with Spencer Williams.

I walked into the dealership with low hopes of ending up a car owner because of my credit being what it is. The salesperson that worked with me was very nice and worked hard to help me out. He made some calls and got me approved and into a great car. I feel like I'm the happiest person in the world, no more riding my bicycle in the harsh Utah winters.