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Jody Wilkinson Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (213 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jody Wilkinson Acura from DealerRater.

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Great People, Great Service

I spotted my next car, a 2013 Accord on line, and was able to work with them on getting this great car. All employees, sales and service and detail worked as a Super team. The choices for financing were stellar as well When I or others I know in the area, I"ll mention this Jody Wilkinson to them. Thank You, Thank You, THANK YOU!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wowsers, what a great dealership

From the time I stepped foot in the building it was a great experience from receptionist to the salesman (John) to the signing of the papers with Rachel what a sales manager . I would recommend this dealership to anybody and everybody. I feel like we made new friends. Thanks guys for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome!

We had a great opportunity to purchase our vehicle. Olivia was awesome to work with during our purchase and the service department was outstanding. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Terrible experience!!

Purchased a new 2019 MDX, once I got home noticed the car had a noticeable ding. Called, emailed and texted my sales person Kira. NO response... Left messages and emails at the dealer No response... Finally after stressing the weekend I reached the finance manager.. Brought the car in to have the ding fixed.. Service from Matt was good.. So I thought.. I heard from Matt the next day (Thursday) then... You guessed it.. Nothing... I waited patiently over the weekend AGAIN and nothing... Tuesday I call and ask what's going on.. He says the car will be done the next day... You guessed it... Nothing from him either... If expect service..DO NOT EXIST YOUR TIME HERE. YOU HAVE BEEN WARNED. FIRST NEW CAR EVER EXPERIENCE... RUINED!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another success purchase

This was our third vehicle purchase from Jody Wilkinson and it was a great experience. Our car search really intensified on the last day at the Car Show in Sandy. When we visited the Acura booth, we were pleasantly greeted by John and he gave us a tremendous amount of information and he applied zero pressure to us as we picked his brain about the new RDX (we were replacing a 2005 MDX). A few weeks later I called John and set an appointment to preview the RDX at the lot and when I visited with John at Jody Wilkinson Acura, he again applied zero pressure and he made me feel 100% comfortable with my decision. My wife was pleasantly surprised when she returned home from a soccer trip with our youngest and found out she has a new car. In the past 3 1/2 weeks that we've owned the car, I have had the opportunity to drive the RDX 4 times...I can't keep her out of it because she loves it so much. Thank you John for a fantastic experience and for Jody Wilkinson Acura for providing another excellent buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Experience

This was our first experience buying a vehicle from Jody Wilkinson. Kira was very professional, knowledgeable, & friendly. She went the extra mile to ensure that we had a fantastic and enjoyable experience. No stress!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were very helpful and friendly.

I would go back to purchase a car. My question were answered vis the internet in a timely manner as well as in person. Very helpful and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Review

Thanks for making car shopping a little less stressful! I enjoyed my experience here and look forward to your dealership continuing to take care of me and my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very impressed with the organization and customer care

I have quite a bit of experience in buying cars, and I honestly have to say that Jody Wilkinson Acura is a lot more like a small dealership experience than a large one. This is a good thing. The people, the managers, the processes are so low pressure that you don't feel rushed in making decision. Everyone is personable and surprisingly knowledgeable about their vehicles. Additionally, and this should be granted - many times it's not, I know they invest in ensuring their used car inventory is in good conditions. Overall this was a pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased new RDX

Beginning to end, probably the best car dealership I have ever worked with! From Spenser Borg on the phone getting everything prepared for us as we drove in from Boise to SLC, to Matt Rice patiently spending the whole morning with us trying out different RDX's going over all the different packages for us, to wrapping up with Jamie McMillan the sales manager who was so outstanding, the entire crew was so friendly, so easy to work with, absolutely OUTSTANDING. Made the entire experience so easy and painless. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.