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Quality Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)
Visit Quality Mitsubishi
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (802) 535-3287 (802) 535-3287
Used (888) 861-6023 (888) 861-6023
Service (888) 861-5008 (888) 861-5008

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (431 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Mitsubishi from DealerRater.

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GREAT SERVICE

THIS WAS A VERY POSITIVE EXPERIENCE AS ARE ALL MY VISITS TO THIS FACILITY AND OUR SALESMAN DEREK KEEPS IN CONTACT WITH US REGARDING OUR VEHICLE PURCHASE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Judson, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience was so positive. We look forward to seeing you again. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Excellent Services

Everything about my experience was absolutely terrific and will definitely refer others to Quality Mitsubishi Thank you to company and their team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cameron - We cannot thank you enough for your wonderful review of Quality Mitsubishi and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Quality Mitsubishi

Very friendly and eager to help. They work with you and try to give you the best deal possible. If your salesman was busy, an available one was more than happy to get things rolling while you waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cody - Thank you for taking the time to write about your experience with us. I'm so happy to hear we were able to help you get the best deal possible. Please remember that we're always here to assist you with any future auto needs! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great Service

The Service Manager was very friendly and courteous. The service and repairs were very quick. The Service Manager recommended future needed service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cheryl, thank you for leaving us your review. I am glad to hear that you were pleased with the service you received from Quality Mitsubishi. If there is anything more that we can do please come back and see us again. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Quick efficient and practical

Everything is explained in detail including cost and urgency. No sales persons stopping in to fish for buyers. All around honest and hard working crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful feedback. At Quality Mitsubishi, we are determined to deliver detail-oriented, honest, and personalized customer service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great Servuce

I have one year free maintenance when I purchased my car. Tthis is my second time to have my car oil changed. The service was fast and I liked it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wesley - We appreciate your input. Glad to hear that you are pleased with the service we offer here at Quality Mitsubishi. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Service

I have had my new vehicle serviced twice. Both times I called to see if they could squeeze me in as I was in the area. Both times they got me right in and serviced my car quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christina - Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that we were able to accommodate your needs. At Quality Mitsubishi, we always strive to provide the utmost in quality and customer satisfaction. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Winter service special

The explanation of what else should be done and the cost for doing so . Therefore, I knew beforehand whether or not I could afford it at this time. Fortunately, God has been good to us so we were able to afford the work without having to make another trip at a later date. Thanks. You're great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carroll - We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Quality Mitsubishi for your vehicle needs. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Great service

Courteous, fast service! Even though I made a last minute phone call they got me in that day! No pressure to buy the suggested additional services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bobbi - Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com

Excellent Team and Service

The service team accomodated my schedule even when I needed to move up my appointment time at the last minute. They were quick and efficient and always smile when you walk in the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Shawn - Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to accommodate your needs. We look forward to assisting you again down the road! Sincerely, Shelley Martin - Sales Manager, smartin@qualityvt.com