All American Chevrolet of Killeen

Bryan listen to us and understood our time is valuable so he made the process as easy as possible. He made sure I got a reasonable price for my trade in

Car is very cool if I could have it I would and definitely recommend it

Justin and Mike were such an interictal part in my experience. First, I parked outside of the sales area instead of service. I was escorted over to service to get my issues resolved. I did not have to wait in a line. Mike wasted no time and offered to valet my car over to service so that he could take a look at what was causing the issues. After realizing there were issues that needed to be addressed, he refused to let me drive my car off the lot. He coordinated with Justin to try to find a loaner for me to use while my car was being worked on. When I had originally called, they told me there were no loaners available, but after connecting with me on a personal level and realizing how much I use my vehicle, Justin quickly got a car turned around for me to use this last week. I was quote that the the engine problems I was having could take several weeks due to the demand. I was back in my car in less than 1 week. They also identified and resolved a recall issue in that time as well. Mike was personable and kind, and Justin was hard working and pleasant. It is obvious that they care very much for their customers and the integrity of the dealership. I have told several people about how grateful I am for the service they provided.

Great job! Kuddos to Kristen for helping me get my vehicle fixed in one day instead of leaving my vehicle 7 days! Will recommend my family.

I have just returned from the service department for All American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting issue. I arrived on time and was told “We don’t do that type of work on the weekend”. They told me I would have to schedule an appointment for the following week. The checked their appointment book and said the only appointment they had open was for the following Friday. I brought the the car in and I was told they would have to keep I for 4 or 5 days. I returned to check on the car and was told it had been assigned to a technician and that he had 4 or 5 work orders ahead of my car. Does Chevrolet have so many mechanical issues with their cars they can’t fix them or even troubleshoot them. I will not use the service department at All American Chevrolet again. I will drive to another city for service if I don’t sell the car just to be rid of this lemon.

My experience was the worst I have in over 40 years of car buying experience. Everything from sales to maintenance was terrible. I do not recommend American Chevrolet to anyone.

I absolutely loved working with Brian. He was so helpful, and everyone at the dealership made the process exciting and stress free.

Had an awesome experience at All American Chevrolet with Bryan. He is not like a normal car salesman, and wants you to make the right choice for you and your family. I traveled to a lot of dealerships and none felt as good as this one!

I had an amazing experience all questions were answered and I had great service Bryan Grondahl was extremely helpful!!!!

I would like to help someone who was thinking of going to this dealership, don't do it. The internet manger text me from a previous inquiry, and asked me if I was still interested in getting into a new car, I replied yes. So I get this call from the so called internet manager and he asked me a few questions. I had mentioned to him that I was looking for a low lease price for a car, and I mentioned the Chevy Trax. I told him I am looking for something under 300 per month with nothing out of pocket. He said let me check. He called me back and told me that he has a great deal, I asked what that was, but he said I had to come to the dealership to find out how great it was. I mentioned to him that I am approx 30 miles from the dealership, and to not waste my time. He said just come and we will work something out for you. So my wife and I get into the car and went to the dealership, he assigned a young salesman, assuming he was just starting out. He lays down 2 pieces of paper on his desk, with 2 figures that I thought I was seeing things. Now don't get me wrong, I am fully aware of what is happening with dealers and auto manufactures, and that some dealerships are more shady then others, well, this one is one of the worst. He shows me pricing of 514 and 544 per month respectively. I couldn't believe my eyes, if these were great deals, what the heck were the bad ones??? Look, I had a sales lesson once from an owner of prestigious business, and told us something I would never forget, do not be a dirty under ware salesman, and to not try and bate and switch your customers. Well the internet manager was just what I described within this comment. I was appalled and what they presented to me, and had no remorse at all to do so, because my time meant nothing to them, and that they showed me that we will do our best to make you vomit in their dealership. One final word to the dealership Management and Owner, I don't know if this is your culture, or just the poor judgement from a so called sales manger who called the shots on my good and open nature to try and work with them to obtain a car from the dealership. From what I saw, don't even entertain the idea. Their are plenty of good dealerships with credible employees.