Reviews
Buying a new truck
Very satisfied with my purchase. Awesome experience with Doug and EJ
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leacroft, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the purchase experience. We look forward to working with you again! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Don't come here for little issues
They never even checked my chief complaint now I'll have to pay for another inspection to get the brakes and front axel looked at. If I had a jack I wouldn't even go in the first place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jyri, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Shawn Jordan – Operations Director
I never purchased a car locally or in Killeen Texas.
I never purchased a car locally or in Killeen Texas. I went to the All American Chevrolet of Killeen and Mr. Michiel Thornton provided me with a top-notch experience. He did not wait until I came into the dealership, he greeted me as soon as I got out of my vehicle. I was very impressed with the red carpet treatment. I actually came to the dealership to allow my daughter to test drive a vehicle. While I was test driving the car another dealership called me. Michiel Thornton was determined to provide me with a deal better than, the other dealership. He went and conversed with his general manager three times. As a result, I purchased the car my daughter test drove at a great price. If I would have encountered Mr.Michiel Thornton years ago, I would have purchased other cars from this dealership. I would recommend this dealership to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Top Notch Experience
I never purchased a car locally or in Killeen Texas. I went to the All American Chevrolet of Killeen and Mr. Michiel Thornton provided me with a top-notch experience. He did not wait until I came into the dealership, he greeted me as soon as I got out of my vehicle. I was very impressed with the red carpet treatment. I actually came to the dealership to allow my daughter to test drive a vehicle. While my daughter was test driving the car another dealership called me. Mr. Michiel Thornton was determined to provide me with a deal better than the other dealership. He went and conversed with his general manager three times. As a result, I purchasing the car my daughter test drove at a great price. If I would have encounter Mr.Michiel Thornton years ago, I would have purchased other cars from this dealership. This dealership is military friendly and I would recommend this dealership to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
All American Chevrolet team is great!
All American Chevrolet team is great! Special thanks to Jevon and Vinnie for all their help and hospitality!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Top Chevy Dealer Experience!
Hands down best Chevy dealership! Great customer service and the right price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Shawn Jordan – Operations Director
Kirsten Dalzell did an outstanding job in keeping me
Kirsten Dalzell did an outstanding job in keeping me informed about the status of my vehicle. She's great at her job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicles off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Shawn Jordan – Operations Director
Outstanding customer service.
Outstanding customer service. Staff treated me with respect. They care about their customers. I would shop there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words and fantastic review are greatly appreciated! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Tha ladies and awesome.
Tha ladies and awesome. And I'm going back and back. Everyone is doing a wonderful job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! I really appreciate your business. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Do not take your vehicle to All American Chevrolet of
Do not take your vehicle to All American Chevrolet of Killeen for service they will rip you off. Their technician’s will break things and you be responsible for the bill.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Shawn Jordan – Operations Director