Reviews
I was overcharged for services performed.
I was overcharged for services performed. The manager I attempted to speak with was not knowledgeable about the work performed and was irritated that I was asking questions about what I was charged for. Horrible service and I want a different manager to call me to discuss.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alex thank you.
Alex thank you. Alex and the Robbins team service all my car maintenance. Dependable, reliable, knowledgeable and great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joann, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Brought my Camaro in for a recall , they didn’t even wash
Brought my Camaro in for a recall , they didn’t even wash my car after servicing it like wow really
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Melissa Ward at melissa.ward@robbinschevy.com to discuss your concerns, as your satisfaction is of utmost importance to us.
I had an amazing experience with Alex, at Ribbons
I had an amazing experience with Alex, at Ribbons Chevrolet. The communication was great, and my Tahoe was serviced in a timely manner. I would definitely recommend! Thank you for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex was the best experience- he understood my concerns
Alex was the best experience- he understood my concerns and was outstanding and delivered success.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Exceptional customer service and great coordination
Exceptional customer service and great coordination between Car Shield, me and the dealership. I will return for more servicing new fire.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnny, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
Our vehicle had a recall and Robbins was very helpful and
Our vehicle had a recall and Robbins was very helpful and was able to take care of everything. They were able to put me in a loaner and sent me messages regarding the status of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Just got my 2021 1500 4WD Silverado back from Robbins.
Just got my 2021 1500 4WD Silverado back from Robbins. They replaced the leaking sunroof, rear sliding window motor, transmission torque converter and fixed a clunk in the left front wheel. My Rep Alex Fierro is the best. He kept me updated through the entire repair and even got me a loaner paid for by Chevrolet. I couldn't ask for a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from service department.
Great service from service department. Alex Fierro was my service advisor. Truck was done in less than 24 hours, and that’s after dropping it off without a scheduled appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Señor Alex Fierro was a great help on my 2022 Chevy
Señor Alex Fierro was a great help on my 2022 Chevy traverse he understood my situation my issues with my car and work with me on getting the best solution for it I highly recommend him id you ever visiting Robbins Chevrolet
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Chevrolet! If you have any further questions, please give us a call. We're always happy to help!