Bill Luke Chrysler Jeep Dodge RAM

If you want a HORRIBLE experience, this is the place. I have a long list of gripes with this place that I will try to summarize. Vehicle wasn't ready with dead battery when I was told it would be ready for me to look at. Wrong vehicle was shown to me. Check engine light came on my test drive. I was ignored for 20+ mins while I waited for a test drive. I bought a Ram Rebel, and a cashier's check from my credit union was delivered on a Saturday and they couldn't find it. They said mail gets dropped off in some accounting mailbox so now I had to wait til Monday. I called Monday and spoke to accounting, come to find out that was all xx. I call the front desk again and somehow my check is mysteriously located. I end up leaving a bad review with the dealership and they try to buy me out. Asking if I could redo my survey and they would give me a service package or a check in return. So I said OK, I'll let them buy me out. 2 weeks go by and they never sent me my check. They lied to me to get me to change my survey. This dealership is horrible. I'm 45 years old with a lot car purchasing on my belt and this the worst car buying experience of my life. This place is trash and could never recommend anyone buying a vehicle here. Like I said, I had to summarize as best as I could. But stay away!

RUN!!!!!!!!!!!>>>>>>>IF YOU ARE IN THE MARKET FOR A CAR AVIOD THIS DEALERSHIP .I LITERALLY HAD A Full blowen ARGUMENT WITH BOTH THE SALE PERSON Nick Howard AND THE SALE Manager jerry WHO ENDED up HANGING UP ON ME when I WAS ASKING for his last name also because he was not willing to work out a price of $400 dollars for a the sale of a truck which i was paying cash .He told me that his price was final but just dropped the truck less than a couple of days . I asked him if he was willing to lose a deal for 400 and his response was .... yes, and then he hung up on me .... this shows me that he really does not care and being a manger shows me the kind of people this dealership has working and running it. I was not treated with total disrespect, and they don't care about selling cars. they want us to be grateful they are selling us a car we should be lucky to buy from them. defiantly find another place to buy who knows how to treat you with dignity and respect not getting yelled at.

My son and I want to applaud three people : Papa Sow, Christian Daniels, Mike Roush. What a great experience in buying a car! Papa was excellent and the salesman to see! Great dealership and the place to go! Ask for Papa and he will take care of you!

Started off not so well just going by texting about the vehicle, asked for pictures 2x and was told pictures would be sent but as of now still no pictures and that’s just the start haven’t even made it to the dealership to test drive it or try to make a deal yet

Amazing dealership. We’re very professional and courteous. From start to finish they truly went all out. My family and I will be regulars as long as they don’t change the way they operate.

Very quick response and got me all the info I needed to make my decision

Matthew was great teaching me the in and outs of our Ram 1500. He spent as much time with me until I was completely up to speed on the truck

We had a great experience with Bill Luke Chrysler Jeep Dodge RAM. We specifically worked with Jay, Matthew, and Steve through out the process of our vehicle purchase. Excellent customer service, kind, responsive, and friendly team members. They ensured our needs were met and left a positive lasting impression of the dealership.

Just bought my second car from Bill Luke. No games played here. Very straightforward with pricing, knowledge, and listen to your requests. I worked with JJ, Neftaly, Thayer and Eduardo and they all did an exceptional job. 5 stars. Highly recommend using them for your next purchase.

We were treated well but alot of time with sales person running back and forth on completing paperwork than had to ditch for an hour waiting to finalize with finance. Start to finish was over 5 hours and the vehicle we picked out shead of time. Dead battery and wash job did not know about the diner.