Reviews
Chrysler 200
Incredibly friendly and helpful. Worked with me and my budget, educated me as it was my first car purchase and helped me get the car I really wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to post a positive review! We sure appreciate that you bought your first vehicle from us, and we look forward to serving you in the future.
Easy/this is annoying
My experience was pleasing, easy and quick. My salesman Doug was helpful and humorous. I went in expecting to come another day, but it was meant to be with the right help
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and for choosing our dealership. We're so glad everything went smoothly, with your purchase!
Excelente atención al cliente
Los recomiendo al 100 %, muy buen trabajo , muy amables , los recomendaré con mis conocidos. Espero volver a comprar con ustedes, Bill luke el concesionario numero uno de Arizona, gracias a todos, de parte mía y mi familia, ya no se que mas decirles, gracias, Gracias gracias
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Este es un ejemplo perfecto del tipo de servicio por el que nos esforzamos. Gracias por compartir tu historia con todos
Top notch outfit
Have bought more than a few vehicles over last 50 years. This was one the most pleasant buying experiences I can remember. I wouldn't hesitate to recommend Bill Luke to friends and family. Thanks Ken K., Alex R , Lucio, and Brian.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's our goal to make sure you have the best experience possible. Thank you for your recommendation. We look forward to working with you again!
Excellent, courteous service!
Took care of most of the preliminaries online before I went in. When I arrived, they showed me the vehicle, took me for a test drive, then finished all the remaining paperwork. Took delivery of the vehicle next day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Bill Luke. We appreciate your business and if you have any questions, please feel free to contact us
First Time Buyer
I was a first time buyer with no consigner and had lots of questions that were answered before I even went into Bill Luke. Yvette was patient and very informational through email. When I finally went into Bill Luke, Dan and Lucio made the process quick and easy. Everyone at Bill Luke made something that I thought would've been scary seem painless. Thank you so much to the Bill Luke team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations again on your first vehicle purchase! All of us here at Bill Luke truly value your business and hope to see you again!
Ali is the man, see him for a no b.s. purchase!
Fastest vehicle purchase ever, in and out, thanks Ali ! Finance also did a great job getting me in and out, they have a great selection and fair prices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive comments. I am so glad to hear that you enjoyed your visit with us! I hope your next visit is just around the corner.
Bait & Switch Rip Off
Dishonest. Misrepresentation of vehicle. High interest rate. Can only put 10% down. Shown CarFax at end...accident shown. Took two hours just to get to financing. 6 1/2 hours to purchase a car. Upsells at financing.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry for your dissatisfaction and would like to look into this complaint. Please contact us at 602-249-1234 to discuss your concerns in confidence. Thank you for choosing Bill Luke for your vehicle purchase.
Great experience!
John Dahle helped me get the car that I wanted in my price range! He was very friendly and fun to talk to as well as professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're absolutely dedicated to making sure that all of our customers receive a vehicle buying experience that's as convenient, comfortable and hassle-free as possible, and we're so delighted to hear that you managed to experience this value first hand with us. We truly hope you continue to choose us for all of your automotive needs.
Good til picking up vehicle
Al Green was great in the process. I was in Saturday April 22nd and bought a vehicle. It was very busy and since I did not trade in my car. I decided to come back the next day to pick up the new car. I took a uber to pick it up. . I purchased the security package and was told I would have a full tank of gas. Neither was done on Sunday when I returned. I waited over 90 minutes before I was told I had to bring car back to have the security package/alarm installed or wait another 2 hrs. I have an owe you for scratches on tailgate to be repaired so now the alarm will also have to be put on.. I hope this is not a sign of how service is going to be handled.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to share some honest feedback. We apologize for the inconvenience of the wait time. Thank you for choosing Bill Luke for your vehicle purchase. If you're need anything further, don't hesitate to call us.