Reviews
Write a reviewCouldn't Be Happier With My Internet Purchase!
I purchased my vehicle sight unseen over the internet. I contacted Barrett and spoke with Jorge. He worked with me for days, and when I say worked, he earned it. I called him, emailed him, texted him, with questions for several days. I even called him on Saturday while he was golfing and he took time out to answer questions for me. All the while being professional, courteous, and caring. These guys are not pushy, they don't have to be. They price their upscale cars fairly so they can move them. Jorge even helped me coordinate shipping. I live in St Louis, MO, over 1000 miles away. When I rec'd my Range Rover it was just as advertised. I highly recommend Barrett. These guys know what they are doing and they have fun doing it. All the while putting you, the customer, first. Thanks Jorge! I'll be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Refreshing Experience
Were very happy and grateful with our new purchase. Tavo and Barrett Auto Gallery provided a refreshing experience; answered all of our questions and gave us the time we needed to think about the purchase without feeling rushed and obligated. We recommend if your considering purchasing a vehicle to visit Barrett Auto Gallery, they have beautiful, good quality cars, and exceptional customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barrett Auto Gallery
Barrett Auto are best in McAllen Tx. I was very impress with their inventory of different exotic cars. The customer service by Mr. Tavo was excellent. I am very satisfied and would recommend to my friends I did purchase a vehicle. Dealer has a friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott Cole Carefree AZ
Above & Beyond.!! Both Tavo & Barrett Auto Gallery made buying my Car let alone out of state a truly wonderful experience.The epitome of Customer service,from the first phone call to the arrival of my car!! My hat is off to Tavo thank you very much you totally put my mind at ease.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Customer Service
I have purchased several pre-owned vehicles from dealers and private parties over the years both locally and out of town. The team at Barrett Auto Gallery far exceeded my expectations and previous car-buying experiences in every way possible. Negotiating a final price that was mutually-beneficial was a simple transparent process. The sales team took the time to go over every inch of the vehicle with me via video (Facetime) so that I could see for my self what the true condition of the vehicle was. I had access to vehicle history reports from both Carfax and Autocheck free of charge. I was able to put a small deposit down on the vehicle and hold it for a week until I was able to fly in to pick it up. I also had the opportunity to review all of the paperwork I would eventually need to sign before making the trip. Upon my arrival at the McAllen airport, my sales associate was out front to greet me. We made the drive from the airport in an exceptionally-nice Aston Martin Rapide. Upon my arrival, I was greeted with refreshments and a warm welcome from the staff. I had the opportunity to go on an extensive test drive, and I was able to spend as much time as I liked looking the vehicle over inside and out. There were no surprises as the vehicle was exactly as described. The vehicle I was about to purchase had a full tank of fuel and had obviously just been detailed inside and out. I signed all of the paperwork in less than 30 minutes and began my 600 mile drive home to Dallas. The Barrett back office team handled my registration and title work for me, and I received my permanent license plates and registration sticker in the mail in less than two weeks. I would recommend Barrett Auto Gallery to anyone interested in purchasing a premium pre-owned vehicle with the expected premium service to go along with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service!
I had the best experience as a first time buyer. I remember contacting them and the next day the salesman, Tavo contacted me. He was extremely helpful and just made everything happen so fast. I'm so glad I decided to buy from this dealership and will definitely be recommending them to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1st Time Buyer
I was sure that I would not be approved for a vehicle being that I am a 1st time buyer, but the people at Barrett made it happen! Great customer service provided and the buying process was quick and hassle free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
good service
When I need to buy a Porsche 911 4s, I noticed this dealer with a beautiful yellow 911 4s. With good service, I got this car eventually.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent & Exceptional Customer Service @ B.A.G
Lots of gratitude to Jorge Barrett, Jose Luis & staff for the excellent and exceptional customer service at Barrett Auto Galley. This is my third purchase at Barrett Auto Gallery and will continue to be a loyal customer due to the quality and cost of their vehicles. Nothing but great compliments on my new LR4. Thank you Jorge for treating me like family!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm a 3x buyer
I was spoiled with my Mercedes SL and my BMW Z4 but it was time to let the sporty 2-seaters go. I needed a car easier to get in and out of (getting old sucks) but I still wanted a full convertible. I stopped by to ask Jorge what I could do. He suggested the perfect car for me and Tavo showed me- a sweet gold BMW 135i. I took it for a ride and I could get out of it without looking like a frog in a blender~ yay! SOLD. If you dread the process of looking for/ buying a car, go to Barrett and you will be pleasantly surprised at how they differ from the norm. There is no pressure, no problems and they will go out of their way to help you. I cannot stress that enough. Just like my last 2 buying experiences at Barrett there was no fuss, no pain, no nonsense and I took the car right home. Jorge and Tavo know their cars, know their customers and treat them like friends. If at some time in the future I want another car, I will return to Barrett .........I seriously cannot imagine dealing with anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase