Reviews
Write a reviewUnpleasant and rude
The sales person Ryan was extrememly rude and not helpful at all, not sure if it was because im a woman. He insulted me with a trade in price of a 2008 BMW X5 and missed making a sale. I was interestes in a Lexus RX 350. Thankfully I was able to purchase from a Lexus dealership and the experience was like night and day.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Holli, we're sorry you had a bad experience here. It certainly wasn't our intentions. We try and treat all of our customers with the utmost respect, regardless of their gender. Sometimes other dealers see something in trades we miss and vice versa. We're glad you were able to find your next car and we wish you luck
Great Experience
PA Auto Select is the type of dealership that makes you feel more like an old friend than a customer. Chris worked with me and the length of time it took to bring the loan together. After lots of struggles through the loan company they held the car for me no problem. Was never pressured and was treated with the utmost respect even only being 19. My first dealership car buying experience went well because of the help from the team at PA Auto Select. I highly recommend anyone looking for a car to trust PA Auto Select with their business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tom! We're glad we could make your 1st car buying experience a positive one! We hope it keeps you coming back for years to come...
Great Experience
PA Auto Select is the type of dealership that makes you feel more like an old friend than a customer. Chris worked with me and the length of time it took to bring the loan together. After lots of struggles through the loan company they held the car for me no problem. Was never pressured and was treated with the utmost respect even only being 19. My first dealership car buying experience went well because of the help from the team at PA Auto Select. I highly recommend anyone looking for a car to trust PA Auto Select with their business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Twice as nice
My wife and I both found our dream cars at this dealership! First, I found my BMW 335i convertible with all the right options and at the right price. Chris was extremely helpful and had a no pressure approach which made the buying process that much easier! When I visited to pick up my car the next day, my wife came along and found her dream car... a Mini Cooper S Convertible. She test drove it and absolutely fell in love! She assumed however that we couldn't possibly get 2 cars in 1 day so she put her dream on hold and was happy for me getting my car. A few days of thinking about that HUGE smile on her face during the test drive, and knowing how great Chris was to work with, I decided I HAD to come back for her car and surprise her with it. Same as with my car, Chris was extremely helpful and made the buying process easy and actually enjoyable. I will always remember taking her out to the garage at home that evening to surprise her with that car, and I will always appreciate Chris (and the whole team) at PA Auto Select for making it possible!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you T-Rex Family. The nicer weather is just around the corner and we know you will enjoy your convertibles even more when it gets here!!
Great experience. Very nice people
Just purchased a 2011 Jeep Grand Cherokee Overland. All the cars are very nice, no beaters. Chris made the sale fun and, very easy. I am very pleased with the purchase overall. I have nothing bad to say. Saw the vehicle on Sunday filled out the app to see if I was pre qualified. Monday we drove home. I am almost 50 miles away and would try them first any time I would ever need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Jason! We're glad we could make your experience great!
Nice place and great people
Chris was very helpful and allowed me to browse any and all of the cars I was interested in. There was no pressure and I was treated with professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Jerome! When you're ready to purchase we're be here for you!
Lexus RX 350
I purchased a 2005 Lexus RX330 from this place December 2015 because I needed a reliable car to get to work. This car had extremely low miles and rode very smoothly when I test drove it. I finalized the purchase the day after Christmas and was in and out within 2 hours. When I went to Conocelli a few months before I was 8 months pregnant and they left me in an office for 6 hours just to tell me the car I wanted could not be located even though I called ahead of time and was assured it was available. Having such extremely opposite customer service experiences, I was astonished on how attentive Paulo and Chris were to my needs and how they made me feel so comfortable buying my first car for my growing family. I was so impressed that I came back December 2016 to buy a 2012 Lexus RX350 again with unbelievably low mileage. The transaction went smoothy and I became an owner less than 2 hours later of my initial test drive. Ryan paid close attention to detail and explained everything thoroughly. I had secured an auto loan with my credit union before I got there so I was able to drive the car home that day. Every time I go there, I feel like a cousin reuniting at a family reunion. Lol These guys have my complete trust for being honest and open and for that I will always refer my family and friends to PA Auto Select.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!
I was amazed by my buying experience, Paulo and Ryan both took excellent care of me and took care of all of my needs. Great help to me after the sale as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Scott! We appreciate your kind words! Chris, Paulo, Ryan & James
Two thumbs up!
My daughter was looking for a very specific year make model and color car--her very first--and she found it online at PA Autoselect. We are in Maine--thus too far away to hop in the car and go take a test drive! After reading customer reviews and talking with sales reps we decided to purchase the Volvo XC90 sight unseen and have it shipped home. When it arrived, it looked even better than reports of its condition and photos--absolutely immaculate brand new feeling vehicle even though a 2008 model. And it is in excellent working order as well. We hit one bump in the road of the whole sales process, and to me this was a test of the company's integrity--because by then they had their money and we had the car. In resolving this, PA Autoselect went above and beyond to achieve a fair solution. We wholeheartedly recommend PA Autoselect to anyone looking for a great pre owned vehicle! Even if you cannot "get there from here", rest assured they will be honest and accurate in their representation of the vehicle you are interested in!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Kathy!! We hope your daughter gets many years from her XC90! If you're ever down this way stop in and say hi! Chris, Paulo, Ryan & James
Sold me a car that needed more work than I paid for it!
I purchased a 2008 BMW for $9990 and was assured all was good and they tested the vehicle. I was aware that it needed a mirror but that’s it. I drove the car home about 100 miles and then the next day noticed the engine light came on out of nowhere. I took it to a local BMW shop to see what it was and came out with a $9800 quote. The turbos were shot and I was recommend not to drive the car with it like that. It also had a valve cover leak that needed repaired. I contacted PA Auto Select and they told me I bought it “As Is”. I told them I understand but I just paid for a $9990 car that I cannot drive now. I feel like I was ripped off and they lied to me. Ryan assured me that they check every car over and put on the computer. If this was the case then either they knew the car had blown turbos or he lied and never checked it out. So after many calls to them they agreed to look at the car and I pay half of the bill to fix it. I told them no that at most I would pay another $2000 toward the turbos and mirror just so I could drive it. They refused and the owner Michael Homaijani walked away saying I bought it “As Is”. I requested then I just return the car and close the loan and we both go our own ways and they refused that as well and he just walked inside leaving me standing there. PA Auto Select is clearly not an honest company and I would not recommend them to anyone. I now have a BMW sitting in my driveway that I have not even made my first payment on and I can’t drive it. There should be a law that stops people like this from selling a car that you cannot drive and clearly they did something to it so it would last long enough for me to get it home.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car