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Arrowhead Cadillac

(499 reviews)
Visit Arrowhead Cadillac
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (623) 209-7313 (623) 209-7313
Used (623) 207-7219 (623) 207-7219
Service (623) 207-8345 (623) 207-8345

Reviews

(499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Cadillac from DealerRater.

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Customer

Todd was awesome he listen to our concern and addressed all the issues with our SRX.. 5 Stars to Todd.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Val for giving kudos to Todd. He works hard and we are glad to hear him get praise from his customers. Your friends at Arrowhead Cadillac.

Service representative

When I go to Cadillac dealership, I have a great experiences everything I go there! Ted Coffer is truly professional and friendly and goes way out of his way to accommodate with my busy schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Emily, thank you for leaving us a review and for choosing our service department. We will be here for you when you need us again.

New car purchase

It went perfect start to finish. The salesman was very professional and extremely helpful in all aspects of the buying process. I liked that the dealer will pick up my car and leave a loaner when it needs servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Nancy for giving us a five star rating. Also thank you pointing out how we make it easier for you by giving you a loaner vehicle while we work on your car. Your friends at Arrowhead Cadillac.

Louis Bombacino

Always Great Service. Dealership is always neat and clean and the service is done promptly. You are always treated with respect, and the complimentary snacks you are offered while you are waiting for your car are pretty good too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Louis for your review of our service department. Glad to hear you enjoyed the snacks while your car was being worked on. See you again when you need us.

Ellie Turiace-Lund

I always enjoy my experience when visiting Arrowhead, they are so appreciative of all my referrals.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Ellie. We depend on loyal customers like you! Your friends at Arrowhead Cadillac.

Service time

Gary Dormal takes very good care of his clients. He always explains what is being done and gets you a courtesy car if necessary. We wouldn't take our Cadillacs anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sharon, Thank you for taking the time to share this with us! Our team truly appreciates the kind words for Gary, and we can't thank you enough for your repeat business. It is always a pleasure working with you and we look forward to your next visit with us!

cad srx

Great fast friendly service I would recommend this dealer to any one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Bob for trusting us with your Cadillac and for recommending us too! Your friends at Arrowhead Cadillac.

Arrowhead Cadillac

Great overall experience, very helpful throughout the process. Easy scheduling, courtesy car, and car delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Luke, thank you for the outstanding review! It is always a pleasure working with you and we hope to have you back again soon!

GREAT EXPERIENCE AT ARROWHEAD CADILLAC

THE OVERALL PROCESS WAS QUICK AND EASY. THE DESK MANAGER CLINT DENNIS WAS PROFESSIONAL AND HONEST. THE SALESMAN MICHAEL NORWALK WAS KNOWLEDGEABLE AND FRIENDLY. I WOULD RECOMMEND ARROWHEAD CADILLAC TO FRIENDS, CO-WORKERS, AND FAMILY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the recommending us to your friends and family. Clint and Michael are a valuable part of our team!

Arrowhead Cadillac

Arrowhead Cadillac runs a first class operation...The people are friendly and are knowledable about my car...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks John! It is great to get your feedback.