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Arrowhead Cadillac

(498 reviews)
Visit Arrowhead Cadillac
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (623) 209-7313 (623) 209-7313
Used (623) 207-7219 (623) 207-7219
Service (623) 207-8345 (623) 207-8345

Reviews

(498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Cadillac from DealerRater.

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Car in for TSB work

Todd and the service staff are great. Easy to make appointments, kept informed of progress as day went on. Great customer support and provide for and drink while you wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, E.!

Experience was amazing, was well taken care of, the...

Experience was amazing, was well taken care of, the transaction was quick and painless, and the staff took care of me and made me feel important.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us!

Customer service was great. The wash job could have been...

Customer service was great. The wash job could have been better. I would recommend them and will use them again. Thanks again for your outstanding support

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Tony!

Buying car

No car dealership is pleasant but this time was different nice people easy transaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Staci!

I totally recommend Micheal Tenant for any service in...

I totally recommend Micheal Tenant for any service in your vehicle. He’s always willing to work with my schedule. He’s friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Laura!

Clint Dennis and Mike Martin were great to deal with!...

Clint Dennis and Mike Martin were great to deal with! I’ve bought two cars from them and both times the experiences were exceptional!! Great experience! Will be back a third time in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, B!

Awesome team!!!

The service team is awesome! They greeted me at the vehicle. Attentively listened to my description of the issue(s). Fast check in. Fast checkout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us here at Arrowhead Cadillac!

Upholding the Cadillac name

Gerrick and Matt went far beyond what I expected! I actually didnt expect to buy a car there when I went and was just going to shop around for the day. However they just gave me an offer i wasnt able to pass up. Not only them but the whole faculty team is one of the best in Arizona and reminds me why to buy from dealerships and not 3rd party dealers (had a very bad experience with those everytime). I traded in my car and left the dealership in a coupe hours with the corvette they sold me and couple weeks have passed and I'm way more happier than I was with the previous vehicle a 3rd party sold me. If you're around the area and in the market this should definitely be your first stop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Stephen!

Joe Enzler is the best.

I've always had a good experience at Arrowhead Cadillac. Joe seems to know what I like or need in a new car and always treats me with honesty and respect. This is my fourth Cadillac and Joe always gets me the best possible price. I rely on his judgment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Naomi!

great service

Great service department. Explained what they did and if they solved the problem. Provided a loaner which I enjoyed driving. Will use Arrowhead again if I require service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review, J.!