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Arrowhead Cadillac

(498 reviews)
Visit Arrowhead Cadillac
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (623) 209-7313 (623) 209-7313
Used (623) 207-7219 (623) 207-7219
Service (623) 207-8345 (623) 207-8345

Reviews

(498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Cadillac from DealerRater.

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Promt service in the purchase of the vehicle was perfect...

Promt service in the purchase of the vehicle was perfect as well as the explanation of all the new features We were both fully informed by sales rep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, T!

Jeff Myrick - salesman

Our salesman at Arrowhead dealership, Jeff Myrick was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Wright!

We have owned several luxury vehicles across all brands...

We have owned several luxury vehicles across all brands and Jim Buckner with Cadillac outshines every other service rep we have ever had. He is the reason we keep coming back to Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us here at Arrowhead Cadillac!

Always on time, Tony always makes sure nothing else...

Always on time, Tony always makes sure nothing else needed! Feel confident everything working and safe for me to put on these busy roads of AZ.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Cyndi!

dont know what you wan there

all was good. they did not fix a couple things correctly, but the roadside service made up for all. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us, Mark!

Great Sevice - great folks

Great consistent service coupled with friendly service folks. Sent My good friends to them, and they bought a car too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Don!

Road Side Assistance

I own an XT5. we thoroughly enjoy the vehicle. We were driving the vehicle on Saturday when it just "stopped". The entire vehicle shut down to a point that not even the 4 way flashers would work. I contacted Arrowhead Cadillac. I received a call back from a service representative Todd within 5 minutes of my call. Within a further 5 minutes I received a call from "Brian" in Arrowhead road side assistance. we spoke for a few moments and then Brian said he thinks he know the source of the problem. Within 30 minutes he drove to me in North Peoria, worked on the vehicle and got me on my way. He was courteous, professional and very knowledgeable. Overall he was exceptional. Thank you for exceptional service. Mark Woodall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review, Mark!

Oil Change

Great quality of customer service every time my family and I come in to the Arrowhead Dealership. I can’t thank them enough for taking such great care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Dana!

New Escalade

Nikki was the best. She was extremely helpful and made the entire process very easy and enjoyable. I would definitely lease another car from her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Jamie!

Service

I took in my 2019 Cadillac XT4 for service and the whole experience was absolutely Great! I would recommend taking your vehicle here for your service needs!!!! Top Notch establishment..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

At Arrowhead Cadillac, our reputation is one of our top priorities. Your positive review is what we are always striving for!