Reviews
Write a reviewRed 08' focus
Kevin was great answered all my questions over several phone calls. Test drive and purchase went great. Would recommend them to friends and family. My daughter loves her car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice friendly service
Black 2011 BMW 328i, Was friendly and helpful to deal with while searching the lot for vehicles. Would recommended BNM for those searching for a quality used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dissatisfied Customer
The worse experience I have ever had at any car lot. The salesman Kevin needs customer service classes and when someone travels over 70 miles at least you could properly greet them��
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a 2015 Nissan Altima.
Great deal and great service. They were fast and courteous. A pleasure to work with looks like it’s going to be a good car for my daughter to use back and forth to college
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place to Buy a Car !
2007 Gold Toyota Prius ! The total process of buying a good used car was great here ! This is the 2nd vehicle I have bought here and both times I got a great car at a very good price.I test drove 3 carsbefore deciding on the one I bought. They had each car ready and warm for us to drive and answered any questions we had about them. After we chose the one we wanted,a 2007 Gold Toyota Prius, we had coffee while doing the paperwork and they were preparing the car for us. The vehicle was cleaned and rechecked for any problems. They found a light out and fixed it before we left the dealership. Everyone was extremely friendly and worked to make sure we were happy with our experience there. I highly recommend buying from this dealership !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AWESOME PLACE
We drove for little over an hour to look at the 2003 Honda Odyesse which we ended up buying. I am in love with my new van. They never tried to force us into buying something we didnt want and had us in and out with in an hour. They are very friends and nice people. Will be going back again in the future to purchase a car for the hubby.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Camry 2009
We had good customer service in buying our car. The staff was friendly and helpful. We are glad we went there 2 buy our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
SWEET SIXTEEN AT BNM AUTO GIRARD, OHIO
I just bought my daughter her first car. A beautiful BMW 3series xi which was immaculate with not an speck of rust. How is this possible? well, BNM gets a great deal of their inventory from locations other than NE Ohio. Everything on the car lot was a legitimate sound vehicle priced well below book considering age and miles. I've never had a more pleasant car buying experience and everyone from the lady doing the titles, the salesman (Kevin) to the head mechanic were the greatest. I was impressed with the volume of imports on the lot. I never thought I could afford a sweet BMW to give to my little girl for her first car but BNM not only made our dream a reality but did so with ease. WELL DONE and THANK YOU
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Certified Carfax Dealer
Searched for months for the right vehicle and BNM Auto had it. 65 pictures on their website and Carfax! Drove over 3 hours and couldn't be happier. See Kevin for an awesome deal. I was even able to put a 3 year 36,000 drivetrain warranty on this truck. A++
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service and people
The sevice was great and made the whole buying experience easy..Thanks
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase